Note fondée sur 99 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Hello Karla,We appreciate you choosing to stay with us. Should you have any specific feedback to share, please don't hesitate to reach out to us. We hope to welcome you back in the future for an improved experience.
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Manager, Gestion de l’hôtel
Hello Sarah,Dear Guest, we are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back soon for another fantastic visit!
par un voyageur
Publié le 31 juill. 2024 sur Hotels
It was convenient for the festival I was going to.I appreciated ac, easy route to & from, and the quietness the next morning. i do appreciate the confirmation call about my room tbat Hotels.com never sent ot called. My itinerary just disappeared. But the hotel itself still had my reservation.
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are delighted to hear that our location and amenities were convenient for your festival visit. We strive to provide a comfortable stay for all our guests. For any booking concerns or discrepancies, please ensure direct contact with the booking platform for further assistance. Your feedback is valuable, and we look forward to welcoming you back.
par un voyageur
Publié le 8 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Manager, Gestion de l’hôtel
Hello Juwan, We're sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly with any specific feedback you may have, so we can address it accordingly. We appreciate your understanding and hope to welcome you back for an improved stay.
par un voyageur
Publié le 3 juill. 2024 sur Hotels
I chose this place over others because of positive reviews. Wish I hadn't. My main issue with this motel was the total lack of care from the owners. No one had turned the AC on in the room so it was just as hot inside as outside (it's July with an extreme heat advisory, so it was hot). It took hours to cool the room down to a reasonable temperature. The lady I checked in with knew we had multiple people staying in the room but did not offer additional towels other than the 2 in the room. Only one packet of shampoo. One soap to share between sink and shower. Live roach and other bugs in the room that came in through the big gap under the door. Shower drain didn't plug. Toilet continuously ran water. Room smelled bad. It did feel safe and was quiet but overall, I wasn't impressed.
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Manager, Gestion de l’hôtel
Hello Amanda, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
par un voyageur
Publié le 11 mai 2024 sur Hotels
The hotel is old but well maintained. We felt safe and had a good night's rest. The bathroom is small. There were few linens provided in the room . We had to ask for more, with no problems. There is no breakfast provided. In a pinch, it met our needs with a small dent in our travel budget
Commentaires de Gestion de l’hôtel
13 mai 2024 par Manager, Gestion de l’hôtel
Hello Phillip, We are pleased to hear that you found our hotel well maintained and safe for your stay. Your feedback regarding the bathroom size and linens has been noted for further review. We appreciate your understanding regarding breakfast options and are glad we could meet your needs during your visit. Thank you for choosing to stay with us.
par un voyageur
Publié le 3 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mai 2024 par Manager, Gestion de l’hôtel
Hello Sue,We're thrilled you had a pleasant stay with us! Please feel free to reach out if you have any further comments or suggestions. We look forward to welcoming you back soon!
par un voyageur
Publié le 27 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 mai 2024 par Manager, Gestion de l’hôtel
Hello Preston,We value your stay at our hotel and regret to hear that it did not fully meet your expectations. Please feel free to contact us directly to discuss any concerns further. We strive to improve and hope to welcome you back in the future for a better experience.
par un voyageur
Publié le 19 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Manager, Gestion de l’hôtel
Hello Jana, We are sorry to hear about your experience. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would like to address any issues to ensure a better experience in the future.
par un voyageur
Publié le 30 mars 2024 sur Expedia
Simply run down, dated, found pubic hair in the bathtub disgusting.
Commentaires de Gestion de l’hôtel
31 mars 2024 par Manager, Gestion de l’hôtel
Hello Jonathan,We appreciate your feedback and apologize for any inconvenience caused during your stay. We will ensure that your concerns are addressed with our housekeeping team to prevent such occurrences in the future. Thank you for bringing this to our attention.
