Note fondée sur 73 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
23 juin 2023 par OI, Gestion de l’hôtel
Dear Joseph, Thank you for sharing your thoughts and kind comments following your stay with us on our guest page review. We are glad that you had an enjoyable experience during your stay. I have passed on your praises to my team about how you appreciated their friendliness and hospitality. Once again, we would like to extend our sincerest gratitude for taking your time to send us your comments. We look forward to hosting you back soon
par un voyageur
Publié le 20 juill. 2024 sur Expedia
It was very good.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Kenneth, Gestion de l’hôtel
Dear Aggrey,Thank you for your feedback! We're glad to know you had a good experience with us. We hope to have the pleasure of welcoming you back soon for another enjoyable stay.Warm regards,KennethOperations Manager
par un voyageur
Publié le 30 juin 2024 sur Expedia
Best hotel rooms in the arean. Great menu selection of food. Chef can cayer for people with food allergies.
par un voyageur
Publié le 23 juin 2024 sur Hotels
par un voyageur
Publié le 2 mai 2024 sur Expedia
There did not seem to be air conditioning. Not all bulbs were in working order.
par un voyageur
Publié le 30 janv. 2024 sur Expedia
problem
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Yasmine Eid, Gestion de l’hôtel
Dra Hiroki,Thank you for sharing your feedback regarding your recent stay with us at Boma Inn Eldoret. We are deeply disappointed to learn that your experience fell short of your expectations, resulting in a 1/5 rating.We sincerely apologize for any inconvenience or dissatisfaction you encountered during your time with us. Your feedback is invaluable to us as we continuously strive to improve and enhance the guest experience.We would greatly appreciate the opportunity to discuss your concerns further and work towards a resolution. Please feel free to reach out to us directly so that we can better understand your specific issues and address them accordingly.Once again, we apologize for any shortcomings during your stay, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Warm regards,Yasmine EidCluster General Manager
par un voyageur de Bear
Publié le 13 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Yasmine Eid, Gestion de l’hôtel
Dear John,Thank you so much for taking the time to share your experience with us! We're absolutely delighted to hear that you had a fantastic stay and that we were able to meet or exceed your expectations. Your 5/5 rating means the world to us and serves as a wonderful motivation for our team to continue delivering exceptional service.If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another wonderful stay in the future!Warm regards,Yasmine EidCluster General Manager
par un voyageur
Publié le 28 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
2 janv. 2024 par Kenneth, Gestion de l’hôtel
Thank you so much for your fantastic review! We are thrilled to hear that you had a 5/5 experience with us. Our team works hard to provide the best service possible, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can do to make your next experience even better, please don't hesitate to let us know. We look forward to serving you again in the future!
par un voyageur
Publié le 28 déc. 2023 sur Expedia
It's almost fine but only a shower system which I control water hot or cold was worst. My wife almost got burned.
Commentaires de Gestion de l’hôtel
29 déc. 2023 par Kenneth, Gestion de l’hôtel
Dear Ono,Thank you for choosing Boma Inn Eldoret for your recent stay. We appreciate your decision to stay with us and value the feedback you've provided.We sincerely apologize for the inconvenience you and your wife experienced with the shower system. Ensuring the safety and comfort of our guests is of utmost importance to us, and we are genuinely sorry for any distress caused.Rest assured, we take your feedback seriously and will promptly address the issue with the shower system to prevent any recurrence. Your insights are invaluable, and we appreciate your understanding.If there's anything else you would like to share or if we can assist you further, please do not hesitate to reach out directly. We hope to have the opportunity to welcome you back in the future and provide an improved and comfortable experience.Thank you once again for choosing Boma Inn Eldoret.Kind regards,Kenneth KorirOperations Manager
par un voyageur
Publié le 12 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Yasmine Eid, Gestion de l’hôtel
Dear Zeid,Thank you for taking the time to review your recent stay at Boma Inn Eldoret. We truly appreciate your feedback and are thrilled to hear that you had a positive experience overall.Your rating and comments are invaluable to us as we strive to continuously improve our services and facilities. We're delighted that you found many aspects of your stay satisfactory, and we will take note of your suggestions regarding areas where we can enhance the guest experience further.We're glad that you enjoyed your time at Boma Inn Eldoret, and we look forward to welcoming you back in the future for another memorable stay.Warm regards,Yasmine EidCluster General Manager
