Note fondée sur 112 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
If you just want a bed….
Publié le 3 août 2024 sur HotelsClean and functional but lacking warmth especially In bar and restaurant. Very limited hours for bar opening so barely used by anyone. Did not see anyone dine in the hotel in evening
Breakfast basic but passable. Rarely saw any staff
Commentaires de Gestion de l’hôtel
8 août 2024 par Alex, Gestion de l’hôtel
Thank you for taking the time to provide your feedback. We appreciate your honest observations and are glad to hear that you found our facilities clean and functional.We apologize for the lack of warmth in our bar and restaurant area. Your comments are valuable, and we will strive to create a more inviting atmosphere for our guests. Regarding the limited bar hours, we are currently reviewing our schedule to better meet our guests' needs and ensure the bar is more accessible.We're sorry to hear that you found our breakfast basic. We're in the process of expanding our breakfast options to offer a more varied and enjoyable selection. Additionally, we will address the visibility of our staff to ensure guests always feel attended to.Your feedback is crucial as it helps us improve, and we hope to have the opportunity to provide you with a more pleasant experience in the future.
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Alex, Gestion de l’hôtel
Thank you for your feedback!
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Nice large room and excellent employee service, especially Ellis
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Alex, Gestion de l’hôtel
Thank you for your feedback!
par un voyageur
Publié le 26 juill. 2024 sur Expedia
We were here for a quick trip and stayed for one night only. Everything was pleasant for the time we were there! They don’t have lifts though so something to keep in mind if you have accessibility requirements.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Alex, Gestion de l’hôtel
Thank you for your feedback!
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Wasn't terribly quiet as on a busy street near a bar. Decent quality food and portion sizes. Good choice for cereals and cooked breakfast. Toilet tank was broken, towel racks and toilet roll holder broken as well. Toilet didn't flush properly. Room was otherwise in good condition and nicely maintained.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Alex, Gestion de l’hôtel
Thank you for your feedback!
par un voyageur
Rubbish don’t stay here
Publié le 14 juill. 2024 sur HotelsVery basic and in need of a hotel inspection. Beds hard and need to be dumped. Toilet seat and shower fell apart. Carpet needs replacing. Very disappointing.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Alex, Gestion de l’hôtel
Thank you for your feedback!
par un voyageur
Publié le 21 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Alex, Gestion de l’hôtel
Thank you for feedback!
par un voyageur
Not good
Publié le 5 juin 2024 sur HotelsFirstly, disappointed with Hotels.com, convinced initial booking over the web was correct then having to change it. The hotel itself was disappointing. Basically a tradesman’s stop. Very average. Dinner cutlery not clean, I scraped crud off my fork. Staff were friendly but all on short term work and seemingly understaffed.
Very overpriced stay for what the hotel justified.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Alex, Gestion de l’hôtel
Thank you for your feedback!
par un voyageur
Vergane glorie en de naam Royal hotel onwaardig.
Publié le 26 mai 2024 sur HotelsWe hadden een balkon, maar de deur was afgesloten met een hangslot. Alles was versleten, gedateerd en aftands. Het behangpapier kwam op verschillende plaatsen los. De naam Royal hotel zeker niet waardig. De foto hiernaast komt helemaal niet overeen met de werkelijkheid. Ipv wit is de gevel grauw. Het ontbijt was wel goed.
par un voyageur
Publié le 13 mai 2024 sur Expedia
First time staying here and we weren’t disappointed. Room was spacious and airy , bed very comfortable. Welcome pack was good. Shower was great and bathroom was immaculate. My only suggestion was to add a handrail inside the shower and maybe a small corner shelf for shampoo, conditioner , shower gel it’s much better for someone disabled. Breakfast is a 10/10 cooked well and tasted amazing full cooked breakfast. It’s actually situated perfectly to travel and see other places from. Parking was free and good. It’s very handy for the train station and the retail park for shopping. We are definitely going back again and we can bring our dog which is an extra bonus for us. I don’t drink but my husband does and felt that the bar would be better with tap beers.
