Note fondée sur 403 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,2 Service et personnel
2,7 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Anonyme de Québec
Pour une nuit
Publié le 27 août 2014 sur HotelsBel accueil personnel serviable chambre propre
par un voyageur
Publié le 26 oct. 2024
The location was near the college. The room was dirty. Housekeeping returned and swept and mop the floor. There was dust on the headboard board. The shower looked as though it had not been cleaned. The baseboard around shower dirty.
Commentaires de Gestion de l’hôtel
27 oct. 2024 par Manager, Gestion de l’hôtel
Hello Mattie,We appreciate you sharing your feedback with us. We will take your comments into consideration to improve our cleaning standards moving forward. Our team will work diligently to enhance our housekeeping procedures to ensure a more enjoyable stay for our guests.
par un voyageur de honesdale
Publié le 18 août 2024 sur Expedia
Worst hitel/motel i have ever been in and i have stayed in facilities all over The WORLD!
Commentaires de Gestion de l’hôtel
19 août 2024 par Manager, Gestion de l’hôtel
Hello GLENN, We're disappointed to hear that your experience didn't meet expectations. We value all feedback and will share your comments with our team for further improvement. Thank you for choosing our hotel for your stay.
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Caroline, We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to us directly so we can address any concerns you may have. We value your feedback and would like the opportunity to make things right.
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Beth, We're sorry to hear that your experience did not meet expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your input and would appreciate the opportunity to address them.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Hotel was old and outdated. Musty smell in room and gaps around front door letting light in. Very tight bathroom and was told had 2 queen beds but were 2 double beds. Luckily it was just a one note stop over
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Manager, Gestion de l’hôtel
Hello Noreen, We appreciate you sharing your experience with us. We take all feedback seriously to improve our services for future guests. It's unfortunate to hear your stay did not meet your expectations fully. Please feel free to reach out to our management directly to discuss your concerns further. Thank you for choosing to stay with us for your stopover.
par un voyageur
Trap house hotel
Publié le 9 juill. 2024 sur HotelsThe room was gross. The bathroom door had clearly been kicked in. On the way back to our room my boyfriend was stopped and asked if he wanted to buy crack… will not stay here and would not recommend
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We're sorry to hear about your experience, and appreciate you bringing this to our attention. The safety and comfort of our guests are a top priority, and we take all feedback seriously to make improvements. Your comments will be shared with the relevant teams for review.
par un voyageur
Publié le 6 juill. 2024 sur Hotels
Just overnight on our way to OBX.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We're glad to hear you chose our hotel for your stopover on the way to OBX. Thank you for taking the time to share your experience with us. If there is anything else we can do to enhance your future stays, please don't hesitate to let us know.
par un voyageur
Publié le 6 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Manager, Gestion de l’hôtel
Hello Kesa, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address them accordingly.
par un voyageur
Publié le 6 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Manager, Gestion de l’hôtel
Hello Jonathan,We are thrilled to hear you had a fantastic experience at our hotel! If you have any further comments or would like to share more about your stay, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.
