Note fondée sur 170 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,4 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Property in midst of renovations. Some done, some not. Our room was nice but some concrete had been torn out outside and not replaced. Uneven surfaces to be crossed by patrons. Also, advertised 'hot breakfast' which didn't happen. Breakfast was a choice between two sweetened kids cereals. Nothing appropriate for diabetics like my sister or myself.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par RAY, Gestion de l’hôtel
Thank you for your review. I am glad to hear that overall your experience was positive. I am very sorry to hear that several things did not meet your expectations.
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par RAY, Gestion de l’hôtel
We appreciate your feedback!
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par RAY, Gestion de l’hôtel
Our check-in time commences at 3 PM. We had your reservation for July 17th, however, you attempted to check-in on the night of July 16th. Consequently, we were unable to accommodate you on July 16th.
par un voyageur
Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par RAY, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
You stay, I won’t!
Publié le 11 juill. 2024 sur HotelsHorrid! Front desk was horrible! Doing construction! Only one nasty washer. Breakfast included cereal and coffee! No.
Commentaires de Gestion de l’hôtel
21 août 2024 par RAY, Gestion de l’hôtel
Please be informed that a notice has been placed at the reception desk to advise guests of our ongoing renovations.
par un voyageur de New Port Richey
Publié le 24 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 juin 2024 par RAY, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 20 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juin 2024 par RAY, Gestion de l’hôtel
We're sorry you were unhappy - we'll work hard to fix the issue you experienced.
par un voyageur de Pahokee
Publié le 15 juin 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
16 juin 2024 par RAY, Gestion de l’hôtel
Dear Guest. Thank you for your review. I am glad to hear that you enjoyed your stay with us!
par un voyageur
Publié le 7 juin 2024 sur Hotels
Do not go here worst service i have ever had would not refund money room was dirty bathroom was nasty snelled bad
Commentaires de Gestion de l’hôtel
8 juin 2024 par RAY, Gestion de l’hôtel
Regrettably, we must inform you that your check-in was denied due to your inability to pay the mandatory deposit. Consequently, you did not occupy any of our rooms. Your subsequent request for a reservation cancellation and refund was denied as per non-refundable reservation policy. Since you have not occupied any of our rooms, we consider your negative feedback to be unsubstantiated and an attempt to tarnish our reputation.
par un voyageur
Publié le 10 mai 2024 sur Expedia
The Hotel wasn't bad the staff was quite rude the first 2 hours I was there the air didn't work and the staff treated me like a Moran over the air if you cab get past the staff it's OK.
Commentaires de Gestion de l’hôtel
10 mai 2024 par RAY, Gestion de l’hôtel
Thank you for your review. I am glad to hear that overall your experience was positive. This critical feedback will be used in training our staff.
