Note fondée sur 192 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 sept. 2023 sur Expedia
Memorable
par un voyageur
Publié le 2 août 2012 sur Hotels
par un voyageur
Publié le 8 août 2024 sur Expedia
Great place to get away for a bit
par un voyageur
Publié le 13 juill. 2024 sur Hotels
Great stay
par un voyageur de Lethbridge
Publié le 24 mai 2024 sur Expedia
par un voyageur
Publié le 11 mai 2024 sur Expedia
par un voyageur
Poorly managed
Publié le 13 avr. 2024 sur HotelsIn the room we booked, the toilet stopped flushing. It was not clogged, and the staff suggested taking the toilet paper out. They then moved us to the room next to it, which was filthy, as if they were doing renovations and did not clean it.
par un voyageur
Publié le 10 mars 2024 sur Expedia
We stayed Friday & Saturday in a fireplace room getting away after a lose of a Parent. The room set up is a bit different but works actually really well. We didn't swim or eat in the restraunt as we were looking for more of a secluded weekend. Our room was tidy but the tub wasn't very clean because the doesn't drain so there was a lot of hair and things in the bottom, which we know was due to the lack of drainage & drying after cleaning.
Sunday morning before check out time, they were knocking on doors which I found of & have never had happen before. We don't live that far and though we thought the weekend was okay, we'd likely opt to not stay a full weekend again, maybe just a night before/after skiing if the weather's bad.
par un voyageur
Not happy
Publié le 28 janv. 2024 sur HotelsThe wifi wasn’t working, the hot tub is out of commission-which was not disclosed prior to me going down to use it and found it taped off, there was no gluten free options, even though it said on the menu there would be…it was just awful that I ended up checking out four hrs later & driving three hours home. This has not been my experience previously. They are usually a lovely place to stay-not sure what was going on this time that all the places stopped carrying GF options-other than a salad & not letting you know about the hot tub
par un voyageur
Publié le 14 sept. 2023 sur Expedia
CONS:They need to lose the old 'Motel' wing that the diner is in as it detracts from the overall first impression. This lodge has great potential but needs to address a couple of key issues.
The restaurant is awful. Even if they make decent food the environment is bad enough to turn your stomach, especially to spend premium dollars on a steak. Little things like the children's size mismatched damaged cutlery, dirty menus, artwork not mounted in the frame or the waiter's shirt half tucked into his pants. Plainly simple, the restaurant needs a new, updated location to fit into the look and feel of the lodge.
No grab-bar in the shower and floor level shower is without a glass door and wall. It's very dangerous if you slip or lose your balance. The hide-a-bed is low-end and very uncomfortable!!
PROS: The gentleman who checked us in was very friendly and helpful. The main lobby is nice and exudes the wilderness atmosphere. This lodge is very welcoming and the rooms have a beautiful wilderness feel and appearance. Good fridge and microwave, very comfortable king size bed. The whirlpool tub for two is very nice as is the fireplace. Decent flat-screen with Shaw cable (needs to have a movie package added that's easily available from Shaw). Good air-conditioning/heating and a secure double-lock door with privacy pull-down, at least there was one in a jacuzzi suite.
The lodge is located close to everything as Elkwater is small and lakeside.
This is an amazing place to visit.
