Note fondée sur 907 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2022 par kt, Gestion de l’hôtel
Glad you enjoyed your stay! please visit again. Thank you for choosing Best Western Plus
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Very smooth checkin despite a very late arrival!
Commentaires de Gestion de l’hôtel
4 oct. 2024 par General Manager, Gestion de l’hôtel
Dear David, Thank you for staying with us at Best Western Plus – Ellensburg! It's great that you enjoyed a smooth check-in experience, and we hope the rest of your stay was pleasant. We appreciate your feedback and look forward to welcoming you back in the future.
par un voyageur
Great place to relax
Publié le 1 oct. 2024 sur HotelsThis is my second stay here. Check in was easy. They gave me a right off the lobby, but it was quiet in the hallway at night. The room was large and comfortable. I'll be back because it's convenient on my frequent trips to eastern Washington.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Sharon,Thank you for your kind review! We're delighted you found your stay relaxing and enjoyed your comfortable, spacious rooms. It's also great that our convenient location keeps bringing you back. We look forward to welcoming you again to Best Western Plus – Ellensburg, so please feel free to return anytime.
par un voyageur
Overall ok.
Publié le 29 sept. 2024 sur HotelsConvenient location. Good service. Room was kind of musty smelling.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Stephanie, We appreciate you taking the time to review your recent stay. While we are glad our location and friendly staff enhanced your stay, we apologize for any inconvenience regarding the odor in your room. Rest assured, we will share your comments with our team to ensure improvements are made swiftly. It was a pleasure having you here, and we hope you'll consider returning for another fantastic stay soon.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Some traffic noise.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Susan,Thanks for sharing your feedback with us! It's great that you enjoyed your stay despite the traffic noise. We appreciate your feedback and hope you'll consider returning to Best Western Plus – Ellensburg for an even more exceptional stay in the future.
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par kt, Gestion de l’hôtel
So glad you enjoyed your stay with us! Please visit again soon!
par un voyageur
Publié le 24 sept. 2024 sur Hotels
The front desk crew were all very friendly. The room was comfortable and clean for the most part.
The issue was the bathroom that is in dire need of refreshing. The tile floor and grout was very dirty. The walls have damage and stains, and the tub is tapered toward the center of the floor of the tub, so it's difficult to stand on.
If the rooms were a little updated and the bathroom completely remodeled, it would be a very nice room overall.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Renee,Thank you for recognizing our friendly front desk team. We're pleased you found your room comfortable, but we're concerned about your constructive feedback. We'll prioritize updates in this area. We aim to enhance your experience with improvements, and we hope to welcome you back for an even better stay at Best Western Plus – Ellensburg.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
A/C unit didn't work super well in our room. Other than that a good stay!
Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Timothy, Thank you for your feedback. It's great to hear that you had an overall pleasant experience. We appreciate your feedback about the air conditioning and will alert our maintenance team to investigate to ensure the necessary improvements are made. We hope to welcome you back to Best Western Plus – Ellensburg soon for another overall great stay!
par un voyageur de Camas
Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 oct. 2024 par kt, Gestion de l’hôtel
So glad you enjoyed your stay with us! Please visit again soon!
par un voyageur
Publié le 28 août 2024 sur Hotels
Wonderful hotel
Commentaires de Gestion de l’hôtel
30 août 2024 par General Manager, Gestion de l’hôtel
Dear Rosa,Thank you for being our guest at Best Western Plus – Ellensburg. We are honored by your perfect rating and your kind comment. We enjoyed having you as our guest, and we look forward to your return.
