Note fondée sur 240 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Stavanger de France
Très anglais !
Publié le 2 sept. 2013 sur HotelsCharmant endroit, néanmoins assez éloigné de Liverpool (dommage). On est dans la campagne anglaise, très au calme, le bâtiment est typique et joli, il est reconnu localement pour les prestations de mariages. Très bon petit déjeuner, duquel la maison s'enorgueillit à juste titre. Chambres et lobby un peu vieillots mais "so british", jolie véranda pour le petit déjeuner : on a l'impression d'être dehors même s'il pleut.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
I really felt for these guys. It was so close to great. But. Missed out for two critical reasons. Hot water not hot enough. No heating in the room.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Brook Hall Hotel, Gestion de l’hôtel
Hello MichaelWe do appreciate your feedback following your recent stay with us.We do apologize for the inconvenience you experienced with the heating. Indeed we had a fault with the boilers in the hotel but it is a pleasure to announce that the fault has been fixed.We hope that you will give us another opportunity to provide you with an improved stay. Warm regards,Reception teamBrook Hall Hotel
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Staff here are excellent. Would definitely stay here again
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Brook Hall Hotel, Gestion de l’hôtel
Dear VictoriaYour feedback following your stay with us is highly appreciated. Thank you!We strive to provide exceptional service and we are glad we did not fall short of your expectations.We cannot wait to see you again.Regards,Reception teamBrook Hall Hotel
par un voyageur
Publié le 25 sept. 2024 sur Expedia
A very comfortable stay.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Brook Hall Hotel, Gestion de l’hôtel
Greetings KarenThank you for taking time to share this review. Please do pay us another visit for another comfortable stay.Best wishes,Reception teamBrook Hall Hotel
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The staff at Brook Hall are wonderful, we had the best of stays, and will be recommending this hotel to friends and family
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Brook Hall Hotel, Gestion de l’hôtel
Good afternoon LindaYour 5-star review and recommendation motivates us to keep doing our best and providing excellent results for all our guests.We are humbled by your beautiful review and look forward to seeing you again soon.Warmest regards,Reception teamBrook Hall Hotel
par un voyageur
Carl's Brook Hall Hotel Review
Publié le 20 sept. 2024 sur HotelsExcellent food and friendly staff.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Brook Hall Hotel, Gestion de l’hôtel
Hello CarlWe are thrilled to receive this perfect rating from you! Many thanks for booking with us and leaving us with this feedback.Please come back for another another wonderful experience at Brook Hall Hotel.See you soon!Best wishes,Reception team
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Brook Hall Hotel, Gestion de l’hôtel
Hi JaneThank you so much for the perfect score!Your satisfaction is what drives us, and we cannot wait to welcome you back for another outstanding experience.Best regards,Reception teamBrook Hall Hotel
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Third time we have stayed here had a different room but was still exceptional
Jacuzzi bath is so relaxing
Staff are all friendly
Food is amazing chef is outstanding
Have booked to go again
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Brook Hall Hotel, Gestion de l’hôtel
Hi SusanThank you so much for your kind words. We are glad you are happy with our services all the times you have stayed with us.We definitely look forward to having you here again.Kind regards,Reception teamBrook Hall Hotel
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Hotel looked very promising from the outside and did not disappoint when stepping inside. Hotel was extremely clean, well looked after and the rooms are very spacious. Will be returning!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Brook Hall Hotel, Gestion de l’hôtel
Hello RachaelMany thanks for this perfect rating. We are thrilled to hear that we met your expectations during your visit to our property and would be returning soon.Come back for another great experience!Best regards,Reception TeamBrook Hall Hotel
par un voyageur
Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Brook Hall Hotel, Gestion de l’hôtel
Thank you Joanne for this exceptional rating!We hope to see you again soon.Warm regards,Reception TeamBrook Hall Hotel
