Note fondée sur 88 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,4 Propreté de la chambre
3,2 Service et personnel
2,8 Confort de la chambre
2,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Decent stay
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Jim, Gestion de l’hôtel
Thanks
par un voyageur
Publié le 11 sept. 2024 sur Expedia
front desk looked nice & clean, but it stops there!!!
got to our room, piles of bird droppings on the walkway outside of our room, we got in as like we always do check the sheets & mattresses, & bugs started running out!!!!!!!
went to the front desk, and informed them of this, and he asked if i wanted new sheets? i asked him what good would that do??????
i told him that me & my other traveling family would be leaving!!!!!!!!!!!!
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Andrea , Gestion de l’hôtel
Sorry for your inconvenience, we offered you to change the room but that’s up to your decision
par un voyageur
Publié le 30 août 2024 sur Hotels
We decided to go a little farthur so we booked for 1st time. We just wanted to get in. Go to bed and wake up and go. It was clean but no vending, no ice, not even a bucket. Told to go to Truck Stop and buy my own ice. More expencive than our unual Super 8 Ogalalla, NB. Next to truck stop noisy with trucks going buy all night. Lot of construction workers staying long term to work on road. Outside making noise drinking and having a good time. I like a good time but we were there to sleep and go early.
Commentaires de Gestion de l’hôtel
30 août 2024 par Jin, Gestion de l’hôtel
Sorry for your inconvenience
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Jim , Gestion de l’hôtel
Sorry for your inconvenience
par un voyageur
Publié le 21 juill. 2024 sur Expedia
The gentleman managing the front desk and customer relations with kind, professional, and extremely helpful. Although this is an older hotel that needs a little TLC all I needed was a warm shower in a comfortable bed. In the bonus was the gentleman at the front.
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Jim, Gestion de l’hôtel
Thanks
par un voyageur
Publié le 16 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Jim, Gestion de l’hôtel
Thanks
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Great people friendly yet remodeling it!
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Jim, Gestion de l’hôtel
Thanks
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Jim, Gestion de l’hôtel
Sorry for your inconvenience
par un voyageur
Publié le 27 juin 2024 sur Expedia
The room I was checked into wasn’t what I had payed for because the manager was away on a trip so the man he had checking guests in wasn’t aware of what to do , I payed for a king bed room and got a double bed room when I arrived inside the room was dirty and seemed to only have had the bed made over the last person to stay bad stains on sheets as well as old underwear an water bottles under bed , room had strong smell as if it had been smoked in even though it is a no smoking room I booked not sure what I got placed in.
Commentaires de Gestion de l’hôtel
28 juin 2024 par Andrea , Gestion de l’hôtel
Sorry for your inconvenience, he is new employee & he gave you by mistake occupied room ,other than all rooms were good & clean
par un voyageur
Publié le 9 juin 2024
Wife found little red bugs on the bed. Not sure what they were
Commentaires de Gestion de l’hôtel
13 juin 2024 par Guest Relations, Gestion de l’hôtel
Dear Marcia,Please accept our apologies for your unsatisfactory experience. We strive to provide clean and pleasant accommodations, and we undergo regular pest control procedures, so what you've described definitely does not reflect the level of quality we aim to deliver for our guests. Rest assured, we will have our housekeeping team conduct a thorough investigation to ensure that these concerns are remedied swiftly. It was a pleasure having you here, and we hope you'll consider giving us another chance to change your perceptions with an improved stay in the future.
