Note fondée sur 809 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2022 par HotelStaff, Gestion de l’hôtel
Thank you for choosing to stay with us Richard. We apologize that we did not earn your highest rating during your stay. We aim to make every guest stay exceptional and are saddened when that doesn't happen. We hope you have great travels moving forward.
par un voyageur
Publié le 3 sept. 2019 sur Expedia
There was a terrible humidity smell in our room, as well as a very high level of humidity. We fell that our linnens were wet.
In addition, it happened many times that there was a horrible odor of pot when exiting the hotel by a secondary entrance close to our room. No idea if it was from employees or clients but still, extremely unpleasant.
Commentaires de Gestion de l’hôtel
4 sept. 2019 par HotelStaff, Gestion de l’hôtel
Thank you for choosing to stay at the Holiday Inn Elmira. We sincerely apologize for any inconvenience you experienced during your recent stay with us. We take all feedback very seriously and use it to help improve for future guest stays. Thank you for taking the time to leave your comments for us.
par un voyageur de france
holiday inn riverView elmira USA
Publié le 3 juill. 2010 sur Hotelsemplacement idéal pour une étape de parcours facile a trouver a la sortie de l 'autoroute
piscine indoor agréable après un voyage en voiture
aucun problème et bon accueil
par un voyageur
Publié le 13 août 2024 sur Expedia
벌레가 많고 방충망이 없어 환기를 시킬수 없어 아쉬웠어요
Commentaires de Gestion de l’hôtel
19 août 2024 par General Manager, Gestion de l’hôtel
Hi KyeongsookThank you for taking the time to fill out the survey! We take all feedback seriously both positive and negative. We appreciate your business and hope to host you in the future.
par un voyageur
Publié le 13 août 2024 sur Expedia
The room was clean as far as beds and bathroom, but the carpet smelled of dog feces. I understand guest with pets get put in wing C to protect other guest, but if a room has been terribly soiled by a dog then it should be thoroughly cleaned or not used. Also, we were expected to park on the darkest side of the building to be near our room. The neighborhood is very scary. We couldn’t wait to leave as quickly as possible.
Commentaires de Gestion de l’hôtel
19 août 2024 par General Manager, Gestion de l’hôtel
Hi JulieThank you for taking the time to fill out the survey! We take all feedback seriously both positive and negative. We appreciate your business and hope to host you in the future.
par un voyageur
So/so
Publié le 6 août 2024 sur Hotels the AC wasn't working right, the satellite kept going out repeatedly..but other than that everything was ok
Commentaires de Gestion de l’hôtel
19 août 2024 par General Manager, Gestion de l’hôtel
Hi MichaelThank you for taking the time to fill out the survey! We take all feedback seriously both positive and negative. We appreciate your business and hope to host you in the future.
par un voyageur
Publié le 5 août 2024
The card scanner to enter hotel seldom worked, had to get multiple copies. Room door does not properly close without slamming. Room A/C made loud clinking noises during cooling cycle. Bed is very firm. No free breakfast. Outside pool appears to have been closed for years, and no general maintenance performed. Hotel is not in a desirable location/neighborhood.
Commentaires de Gestion de l’hôtel
19 août 2024 par General Manager, Gestion de l’hôtel
Hi John,Thank you for taking the time to fill out the survey! We take all feedback seriously both positive and negative. We appreciate your business and hope to host you in the future.
par un voyageur
Publié le 5 août 2024 sur Expedia
Definitely no recommend it
Commentaires de Gestion de l’hôtel
19 août 2024 par General Manager, Gestion de l’hôtel
Hi TieneThank you for taking the time to fill out the survey! We take all feedback seriously both positive and negative. We appreciate your business and hope to host you in the future.
par un voyageur
Publié le 3 août 2024 sur Expedia
Front desk staff never made eye contact. Spoke to the computer, had to ask to repeat. Desk sent cleaning staff to room while I was still there. Room smelled like mildew
Commentaires de Gestion de l’hôtel
19 août 2024 par General Manager, Gestion de l’hôtel
Hi Susan,Thank you for taking the time to fill out the survey! We take all feedback seriously both positive and negative. We appreciate your business and hope to host you in the future.
par un voyageur
Publié le 3 août 2024 sur Hotels
Convenient location for our travels. In house restaurant was good and fairly priced.
Commentaires de Gestion de l’hôtel
19 août 2024 par General Manager, Gestion de l’hôtel
Hi MilicaThank you for taking the time to fill out the survey! We appreciate your business and hope to host you in the future.
