Note fondée sur 863 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 oct. 2024 sur Expedia
The hotel was overbooked and could'nt accomodate us... the office staff was rude about it and no manager on duty.
Had to go somewhere else and nothing arpumd.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Team Hampton, Gestion de l’hôtel
I sincerely apologize for the inconvenience you experienced due to the overbooking and the lack of accommodation. It's unacceptable that our staff was not helpful, and I regret that you were unable to connect with a manager during this time.Thank you for bringing this to our attention; your feedback is essential for us to improve. I hope you might consider giving us another opportunity in the future.
par un voyageur
Publié le 10 déc. 2023 sur Expedia
par un voyageur de Laval
Publié le 9 oct. 2023 sur Expedia
C’est bonne ☺️
par un voyageur
Publié le 18 déc. 2024
par un voyageur
Publié le 9 déc. 2024
Some thing in the room needs attention
Sink faucet was loose
Also shower
Leaked some how
Hair Conditioner wasn't replenished
Cable kept going out
And noticed that there was no exhaust fans
But that saying I would book again in the future
par un voyageur de CLAYMONT
Publié le 24 nov. 2024
Checkin was easy and room was clean. Breakfast was decent.
Commentaires de Gestion de l’hôtel
26 nov. 2024 par Team Hampton, Gestion de l’hôtel
Thank you for your feedback. I’m glad to hear that check-in was smooth, the room was clean, and you enjoyed the breakfast. We always aim to provide a comfortable and hassle-free experience for our guests, and it’s great to know we met those expectations during your stay.If there’s anything else we can do to improve your experience in the future, please don’t hesitate to let us know. We hope to welcome you again soon!
par un voyageur
Publié le 4 oct. 2024 sur Expedia
The room was dirty. The floors were very dirty, wore new white socks in the room for less then 5 minutes and the bottoms turned black from walking on the carpets as of i were walking on the road. There was no hair dryer. The food was subpar. The room was supposed to be a king study size room but it was a queen size room that we received. The room it self also smelled like mold.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Team Hampton, Gestion de l’hôtel
Thank you for sharing your feedback about your recent stay. I’m truly sorry to hear that your room did not meet our cleanliness standards and that you experienced issues with the room size and amenities. This is certainly not the experience we strive to provide.I appreciate you bringing these matters to our attention, and I will ensure that our team addresses them immediately. Your feedback is invaluable as we work to improve our services. We hope you might consider giving us another chance in the future.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Team Hampton, Gestion de l’hôtel
Thank you for your feedback. We hope to host you in the near future!
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Team Hampton, Gestion de l’hôtel
Thank you for your feedback. We hope to host you in the near future!
par un voyageur
Disappointed. Stay bc of location.
Publié le 2 oct. 2024 sur HotelsThe sticker in the bathroom said there would be housekeeping, and for our two day stay, NOTHING!
Debri on the floor outside our room. Room was cramped.
Bathtub was very stained. Closet door wouldn’t close, stuck half open. Price does not equate with quality.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Team Hampton, Gestion de l’hôtel
Thank you for sharing your feedback about your stay. I apologize for the issues you encountered with housekeeping, the condition of the bathtub, and the closet door. Your experience does not reflect our standards, and I appreciate you bringing these matters to our attention.We will address your concerns with our team to ensure improvements are made. Thank you for your insights, and we hope to have the chance to serve you better in the future.
