Note fondée sur 127 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
2,8 Service et personnel
2,4 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2021 sur Expedia
It was accommodating for 5 people. 2 adults, 3 kids.
Commentaires de Gestion de l’hôtel
7 oct. 2021 par Johnnie, Gestion de l’hôtel
Miss Cynthia we appreciate you and your kind review
pleas come again,
thank you.
par un voyageur
Peaceful 😴💤
Publié le 21 juin 2021 sur HotelsPleasant 😃😄😁
Commentaires de Gestion de l’hôtel
21 juin 2021 par staff, Gestion de l’hôtel
Thank You for your review. Please come again and let us know what we can do to improve your stay.
The Staff of
Americas Best Value Eloy
par un voyageur
Publié le 14 juin 2021 sur Hotels
Commentaires de Gestion de l’hôtel
15 juin 2021 par staff, Gestion de l’hôtel
Thank You for your very kind review. It was our pleasure to be of service.
The Staff of
Americas Best Value Inn Eloy
par un voyageur
Publié le 12 juin 2021 sur Expedia
The nicest staff ever! Had a problem with the wifi.
Commentaires de Gestion de l’hôtel
14 juin 2021 par Staff, Gestion de l’hôtel
Thank You for your kind review. We are currently installing boosters for our wifi system to help improve the service.
The Staff of
Americas Best Value Inn Eloy
par un voyageur
Publié le 14 avr. 2021 sur Hotels
par un voyageur
Sad nights stay
Publié le 1 avr. 2021 sur HotelsThe man at the check in desk was rude and made myself and the next guest very unwelcome as we tried to check in. They were over booked and he made it our problem not something he would do his best to fix. When we were given a room after 45 minutes it didn’t have pillows or blankets on the two beds. (Thankfully we each brought a pillow from home ). The tv didn’t have a remote, one towel set for two people and no trash can to throw anything out like a tissue away. The older assistant at the desk did try to find items for us and did locate two pillows for our nights sleep. This could be a nice hotel but they we’re overwhelmed with the booking from on line which made them very unprepared.
Commentaires de Gestion de l’hôtel
7 avr. 2021 par General Manager, Gestion de l’hôtel
Guest feedback is always appreciated and welcome. Please accept our apologies that you did not receive the warm welcome you deserved upon arrival.
We'll discuss your remarks internally so that we can ensure our high standards in hospitality are being upheld consistently.
This is not representative of a typical stay at our property. Please consider joining us again in the future so that we can change your perceptions.
par un voyageur
Publié le 30 mars 2021 sur Expedia
Motel rooms were not clean and beds were hard. Staff wasn’t good in solving an over payment issue. I’d only stay there if no other Motel was available. The motel refused to honor an overpayment.
Commentaires de Gestion de l’hôtel
3 avr. 2021 par Guest Relations, Gestion de l’hôtel
Thank you for your feedback; we're sorry to hear that not everything was as you expected. Regarding the overpayment, please know that reservations made through third-party websites don’t always sync with our system correctly, which may have resulted in the unexpected charge. We have little control over these reservations and ask that you reach out to the site you booked with regarding any changes, including refunds. That being said, it is also notable that taxes and fees are often not included in our online rates and are added at check-in. We know we have what it takes to impress you, and we hope to show you a better stay the next time you're in town.
par un voyageur
Publié le 21 mars 2021 sur Expedia
Dirty rooms, they tried to rent my room out twice, some one walked in at 1:30 am, booked thru expedia then hotel charged me again. Do not think i should pay
Commentaires de Gestion de l’hôtel
21 mars 2021 par ABVI management, Gestion de l’hôtel
Sorry that we could not provide you a good service. Could you please provide me your reservation details/room number and I would look into this matter. You should not get double charged and rooms should have been cleaned properly. I appreciate your feedback.
par un voyageur
Publié le 18 févr. 2021 sur Expedia
par un voyageur
Publié le 16 févr. 2021 sur Expedia
