Note fondée sur 44 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Lovely visit in Ely
Publié le 3 déc. 2024 sur HomeAwayThe cottage was very nice and conveniently located. We were able to walk everywhere we wanted to go. Would stay again.
par un voyageur
A few days in Ely
Publié le 18 nov. 2024 sur HomeAwayHouse was roomy and very convenient to walking into town. LOVED having a parking space. Thanks.
par un voyageur
Excellent
Publié le 12 nov. 2024 sur HomeAwayFantastic pre arrival contact with owner, who were exceptionally helpful. House was great, suited our needs perfectly. Very central, easy walking distance to shops, cathedral, or if eating out. Clear and precise instructions on how everything worked EG: shower, heating etc. Would definitely stay here again. Loved it!
Commentaires de Gestion de l’hôtel
25 nov. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review Joyce. Hope we will be able to host you again soon. Tracey
par un voyageur
Well worth it
Publié le 5 oct. 2024 sur HomeAwayPrickwillow cottage lived up to expectations so much so that each day, enjoyed coming in for the evening just as we would at home.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thanks for taking the time to leave a review. So glad it was a home from home for you while you helped your daughter with her move
par un voyageur
Ely - Ist Stop
Publié le 10 sept. 2024 sur HomeAwayWillow Cottage was our first stop on a 5-week holiday in UK/Ireland.
We found the cottage amazing & suited our needs perfectly.
We parked our car when we got there & did not move it until we left.
We could walk to everywhere we wanted to go, even to the railway station to catch a train into Cambridge for the day. (Punt on the River Cam)
The Ely Cathedral is a must see.
We recommend a 50yard walk to The High-Flyer Pub for a meal.
We will highly recommend Willow Cottage to anyone we talk to.
Thanks to Tracey and crew for a wonderful stay and congratulations on a wonderful job bringing the cottage back to life for us & others to enjoy.
Cheers
Kathryn & Paul
Coffs Harbour
Australia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par VrboOwner, Gestion de l’hôtel
So glad you enjoyed your stay in Ely and found the cottage a lovely comfortable and convenient base to explore. Thanks for leaving a review. Hope the rest of your trip goes well.
par un voyageur
Disappointing.
Publié le 18 juin 2024 sur HomeAwayHost was impossible to contact as she was away travelling so, when we had a problem understanding how the cooker worked she was unavailable. The manual explaining how everything in the cottage worked was tucked away in a dresser draw in the living room.
Other than this, the rest of the holiday was very enjoyable. Cottage located in a very central spot.
Commentaires de Gestion de l’hôtel
19 juin 2024 par VrboOwner, Gestion de l’hôtel
Hi Mary. Thanks for leaving a review although I am rather surprised and disappointed you felt the need to rate your stay in our beautiful cottage with only one star considering the only issue noted was the initial problem with the oven and hob. This issue would have been easily avoided had you looked through the very comprehensive information pack for the property which includes full instructions on how to operate the oven and hob. This was left on the dresser in the dining room and not tucked away in a draw in the living room as you state. I was not impossible to contact as responded to your call within 2 hours and indeed had the co-owners attend to assist you in person with operating the oven and hob within 3 hours, even though clear instructions were provided in the pack. This time would have been reduced if you had referred to the information pack where there are 3 other phone numbers to call for assistance if required. We pride ourselves on our 5 star reviews and have never had an issue with a guest not being able to contact one of the four numbers provided should assistance be required.
par un voyageur
Perfectly located for sightseeing and special occasions
Publié le 13 juin 2024 sur HomeAwayWe booked for a special occasion and the cottage was perfectly located to walk to our venue - Ely Cathedral. The cottage was lovely and clean with everything we needed. My only regret is that the weather prevented us from seeing the cottage in the warm sunshine.
The owners were wonderfully helpful when we had a little hiccup with the hot water - coming over to help despite it being a Friday night. Thank you to them.
We enjoyed our stay and the location of the cottage allowed us to get out and about easily - either shopping or sightseeing.
Commentaires de Gestion de l’hôtel
16 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you Fay for your review. Glad the cottage was perfect for your stay. Thanks for being great guests, it was a pleasure to have you stay with us
par un voyageur
Beautiful cottage with a short walk to Ely Cathedral.
Publié le 5 juin 2024 sur HomeAwayWillow Cottage is a wonderful property close to the town centre. Very well equipped with a cute little garden area. Parking at the property and easy access.
par un voyageur
Short holiday
Publié le 21 déc. 2023 sur HomeAwayExcellent accommodation,Great location
Commentaires de Gestion de l’hôtel
22 déc. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review. Glad all was excellent for you. Hope we will see you again sometime. Have a lovely Christmas.
par un voyageur
Great Stay in Ely
Publié le 25 nov. 2023 sur HomeAwayWe had a fantastic stay at Willow Cottage. Lovely property, and in an ideal location for exploring Ely. It ticked all our boxes. All the comforts of a home, close to local amenities.
