Note fondée sur 146 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 juill. 2023 sur Expedia
par un voyageur
Publié le 25 juin 2023 sur Expedia
The attitude and rudeness of the reception lady was terrible .
Carpet looks likes it’s never been cleaned - stains everywhere
AC didn’t work and was filthy
TV didn’t work
Bed was also quite disgusting.
I left early it was so bad and the receptionist still charged me.
$220 per night is an absolute rip off.
Don’t stay there - would have been better sleeping in my car.
Commentaires de Gestion de l’hôtel
25 juin 2023 par Explorers, Gestion de l’hôtel
Firstly, my staff are hardly ever accused of being rude but on this occasion and on another previous occasion I have found the customer is usually rude and arrogant in their approach to them. As for checking out early on the 3rd day of your stay at 3pm and not getting a refund for the day and than abusing a female staff member sounds a bit like your speed if reading your post is any indication.As for 220 per night that was the internet price for ota's as we were and are fully booked and have to pay commissions on there bookings.We have checked both the Tv and Aircon. Since you checked out and found both to be working and I'm sure that if they were not working on the previous two days of your stay that some one like you would of complained well before you checked out.And yes the carpet is currently stained but again has been carpet cleaned but considering we are a mining town and turn over more than 250 room nights a week to miners the carpet and rooms do cop a hiding.Our beds are mostly new with new pressed linen from the cq commercial laundry so again I find I have no real reason to warm my overworked staff and agree that a person like you might be better off sleeping in their car.
par un voyageur
Publié le 20 juin 2023 sur Wotif
Convenient and comfortable dog friendly accom
par un voyageur de MARYBOROUGH
Publié le 30 avr. 2023 sur Wotif
There was some sort of motor going all night - possibly on adjacent property or maybe refrigeration unit on a truck. Toilet was constantly running.
par un voyageur
Publié le 16 avr. 2023 sur Wotif
Really nice place and easy to get to. Good service and the room had everything we needed. Thank you.
Commentaires de Gestion de l’hôtel
16 avr. 2023 par Pas, Gestion de l’hôtel
Hi Michael,We are glad you enjoyed your stay with us and we hope to see you again soon.All the Best from the,Management and Staff.
par un voyageur
Publié le 8 janv. 2023 sur Hotels
par un voyageur
Publié le 31 déc. 2022 sur Expedia
Clean, comfortable and quiet. Great place to stay and very friendly happy staff
Commentaires de Gestion de l’hôtel
31 déc. 2022 par Barry, Ji and Staff, Gestion de l’hôtel
Thanks for your kind review and we hope to see you again soon, it's always a pleasure serving nice people.
par un voyageur
Publié le 19 déc. 2022 sur Expedia
par un voyageur
Publié le 28 nov. 2022 sur Wotif
par un voyageur
Publié le 5 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2022 par Barry, Ji and Staff, Gestion de l’hôtel
Hi Simon,We are glad you enjoyed your stay and we hope to see you againThank you from all the Staff.
