Note fondée sur 638 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
15 août 2024 par Jennifer, Gestion de l’hôtel
Thank you for staying with us. So happy to see you had a great stay!
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Jennifer, Gestion de l’hôtel
Thank you for staying with us. I'm so happy to see that you had such a wonderful stay with us!
par un voyageur de Renton
Publié le 26 juill. 2024 sur Expedia
Worked great for us.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Jennifer, Gestion de l’hôtel
Thank you for staying with us! Glad that you had such a great stay with us!
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Jennifer, Gestion de l’hôtel
Sorry you didn’t have an amazing stay with us. I would love to know what brought your score down if you would like to talk about it.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
I liked the pillows. One thing that i would like to see is grab handles on both sides of the tub/shower. I always get in on the back so i don't get my hair wet.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Jennifer, Gestion de l’hôtel
Thank you for staying with us. We will look and see what we can do about getting those on both sides.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
There was some sort of mold/mildew issue in my room. Walking back in to that horrible smell every day was awful and it became hard to breathe at night.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Jennifer, Gestion de l’hôtel
I'm so sorry that you had this experience. I will look into your room and see what was happening. I wish I would have known about this so I could help fix the situation!
par un voyageur
Publié le 13 juill. 2024 sur Expedia
One of the best places I have stayed in a long time
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Jennifer, Gestion de l’hôtel
Thank you so much for staying with us! I'm so happy that you had such a great stay with us. We hope you come back and see us again!
par un voyageur
Publié le 1 juill. 2024 sur Expedia
RUDE AND UNPROFESSIONAL STAFF THAT SHOULD NOT WORK IN THE SERVICE INDUSTRY. YOU HAVE BEEN WARNED.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Jennifer, Gestion de l’hôtel
Sorry you felt this way! The staff was very kind to while we watched your dog (Lucy) and cleaned up after Lucy after she went to the bathroom in all hallways. We took care of Lucy behind the desk while you weren’t watching her and she tried to leave with multiple guest. We also let you stay in our hotel for many hours while you waited to rides to different place and even when you checked out and we were waiting for payment from you that you never gave to us. We were all very professional and tolerated a lot from you during your day and half stay where you yelled and called our staff names.
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Breakfast was ok. Nothing great
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Jennifer, Gestion de l’hôtel
Thank you for staying with us. We hope you have a safe trip to your next location. Come back and see us again soon!
par un voyageur
Disappointed
Publié le 30 juin 2024 sur HotelsThe young lady that checked us in was welcoming, and made our initial experience pleasant. We stayed for two day, in a suite with the plan to spend time in the room. Unfortunately, the cable did not work 90% of the time we were at the hotel. The bedding also did not stay on the bed. The AC unit in our room was also not pushing out much cold air. We adjusted the temperature several times. Breakfast was enjoyable, and they did a good job of straightening up our room for our 2nd day. Overall the experience was a disappointment though.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Jennifer, Gestion de l’hôtel
Thank you for the review. I wish you would have came to the desk to say it wasn’t working. We have not had any complaints on the cable. We will look into your room and see if it was some isolated to your room
