Note fondée sur 205 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,7 sur 5
3,7 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Quebec

Publié le 14 avr. 2024 sur Expedia
Good breakfast
Commentaires de Gestion de l’hôtel
15 avr. 2024 par manager, Gestion de l’hôtel
Dear Andre,We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.
2 sur 5
par un voyageur

Publié le 28 mars 2024 sur Expedia
The place is old and ugly.
Commentaires de Gestion de l’hôtel
15 avr. 2024 par manager, Gestion de l’hôtel
Dear Sylvie,On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay at our hotel. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
5 sur 5
par un voyageur

Publié le 3 mars 2024 sur Expedia
Juste mal isolé. Donc on entend les chiens. Sinon c’est bien
Commentaires de Gestion de l’hôtel
4 mars 2024 par manager, Gestion de l’hôtel
Dear Lisa,On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay at our hotel. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Thank you,
3 sur 5
par un voyageur

1 nuit

Publié le 1 mars 2023 sur Hotels
Chambre pas bien entretenue Toiles d’araignées et saletés au sol Petit déjeuner plutôt banal
Commentaires de Gestion de l’hôtel
2 mars 2023 par Manager, Gestion de l’hôtel
Dear Patrick,Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your stay on your recent visit. I have shared your feedback with our staff to ensure we handle these types of situations differently in the future.Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Emporia.
3 sur 5
par un voyageur

Publié le 18 janv. 2023 sur Expedia
La salle de bain était dégueu
Commentaires de Gestion de l’hôtel
23 janv. 2023 par Manager, Gestion de l’hôtel
Dear Yves,On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 sur 5
par un voyageur

Publié le 15 nov. 2022 sur Expedia
Rapport qualité-prix très bien, lit confortable et petit resto mexicain très bien a proximité
Commentaires de Gestion de l’hôtel
16 nov. 2022 par Manager, Gestion de l’hôtel
Dear Andre,We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for you business.
1 sur 5
par un voyageur

Publié le 4 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
7 avr. 2022 par Manager, Gestion de l’hôtel
Dear Guest, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
2 sur 5
par un voyageur

Publié le 25 nov. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
30 déc. 2021 par Manager, Gestion de l’hôtel
Dear Linda, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Manish Patel General Manager Quality Inn Emporia
2 sur 5
par un voyageur

Publié le 22 août 2024 sur Expedia
The condition of the room. Smelled and in need of repair. The bed linens had holes and were not fresh
5 sur 5
par un voyageur

great stay

Publié le 17 août 2024 sur Hotels
my stay was great...bed and pillows were comfortable. Really enjoyed my stay.