Avis Historic Hanover Area Home, 16 Miles to Dartmouth!

From the owner: "Robert – we are very troubled to read your review and regret that your experience has not matched the average 4.77-star rating we have worked hard to achieve with over 68 reviews since we opened the Historic Story Homestead to vacationers. The Historic Story Homestead is a nearly 230-year-old farmhouse nestled on 20 acres of pristine forest surrounded by peace and quiet as well as many activities including some of New Hampshire’s best kayaking. Our listing clearly alerts our prospective guests to the steep stairway built by Revolutionary War soldier John Story in 1797. It features wide plank walls but is a steep pitch. In New Hampshire, central air conditioning is not a standard feature. We know that it sometimes gets hot which is why we have provided 3 window unit air conditioners. Because most guests prefers the clean cool night air, we also have window fans. The AC units are not installed permanently because they are not used much but they were all available. The bed mattresses are not ancient, and we have also invested in mattress toppers for some of them for added comfort. The King mattress in the luxurious canopy bed in the master has been lauded by many guests as being like sleeping on a cloud. As it regards the bathroom, the listing clearly articulates where the bathroom is, and I admit that it would be nice to have another bathroom. However, we do have nightlights installed so no one must navigate anything in the dark and there is additional lighting available if more is desired. I am hoping to add an additional bathroom upstairs – not an easy job on a 230-year-old historic farmhouse. It is unfortunate that you chose to shorten your stay without contacting me about your concerns so that we could try to address any reasonable issues you had raised. I am always available by phone and text to try to assist our guests who have questions or concerns about anything. Most people appear to be willing to trade off the inconvenience of one bathroom for the history, peace, quiet, and convenience of the location. On the day you chose to end your stay, I had my cleaning team immediately investigate the property and they reported to me that there were a few cobwebs that their dusting had missed. Our pest company actively works to protect the property from any kind of unwelcome guests. I was unaware that the bathroom mat was stained, and we are always ready to replace items like that so we will instruct our on-site team to address that - thank y