Note fondée sur 25 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Sejour alpes suisse allemande agréable
Publié le 27 juill. 2024 sur Hotelspar un voyageur
Publié le 16 août 2024 sur Expedia
We had an excellent stay! The place was spotless, and the host was incredibly friendly and accommodating. Highly recommend!
par un voyageur
Publié le 29 févr. 2024 sur Expedia
great location fun town
par un voyageur
Publié le 18 févr. 2024 sur Expedia
This is an expensive youth hostel! No front desk, no breakfast. Management is confrontational and offensive.
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Frank, Gestion de l’hôtel
Dear Aaron. Thank you for visiting Engelberg, that always makes us very happy. We are sorry that you did not enjoy our service. Transparent communication is very important to us, which is why our self check-in guesthouse is well described before booking. Unfortunately, you expected a multi-star hotel and complained loudly in the lobby, which is why we offered you a free cancellation, which you did not want, which is why we are surprised by your renewed choleric comments.We are proud of our concept, which we disclose transparently before the booking, which you are welcome to experience but do not have to. With the app you can reach us 7/24h during your stay, so that the person on duty (there is always at least someone working in the house) can help you. Thanks to the concept that no employee is permanently sitting around underemployed at a reception, our rooms are cheaper than other houses in Engelberg. In addition, thanks to the freely available communal kitchens, you can save even more by cooking for yourself if you wish. We are happy to offer services such as extra cleaning, breakfast etc. at any time for an extra charge. Guests who want an all inclusive service experience will find many super nice hotels in Engelberg that offer this experience for the corresponding price. We very much hope that you will visit Engelberg again and find a suitable 4 or 5* hotel for you.
par un voyageur
Publié le 16 févr. 2024 sur Expedia
room with window open is loud, with window closes is very warm.
par un voyageur
Publié le 28 janv. 2024 sur Expedia
We stayed here for one weekend and found the place to be incredibly serene and convenient. Upon arrival we were greeted by a splendidly gracious host Alexander, he outlined the procedures and made us feel right at home. It was a short stay but every part of our experience was pleasant and positively memorable!
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Vukasin, Gestion de l’hôtel
Thank you so much for taking your time to write a review! We hope to see you again in near future! Best regards!
par un voyageur
Publié le 21 déc. 2023 sur Expedia
The place is straight out of a Hallmark movie! The host was so kind and checked on us daily. The room was adorable with a balcony overlooking the street. There’s a Tea Room a few steps across the street with wonderful coffee and pastries. I can’t say enough wonderful things about our stay here.
par un voyageur
Publié le 10 déc. 2023 sur Expedia
You must stay here when visiting Engelberg. The hotel is great and the staff is even better! I’ve never felt so welcomed at a hotel in my entire life. They take the time to show you around the property prior to checking in and they truly make you feel like you’re a member of their family. The rooms are clean and have everything you need. They have a great common kitchen as well for those who want to stay in and cook. We could not have had a better stay! Thank you Mladan, Frank and team for your hospitality!!!
par un voyageur
Publié le 8 oct. 2023 sur Expedia
I must say it was an absolutely fantastic experience from start to finish. My room was impeccably clean, tastefully decorated, and equipped with all the amenities I needed for a comfortable stay. The bed was exceptionally comfortable, ensuring a great night's sleep after a long day of exploring the area. Furthermore, the hotel's attention to detail and commitment to cleanliness and safety during these challenging times were commendable. I felt completely at ease throughout my stay. The exceptional service, great accommodations, delicious dining, and prime location all combined to make it a memorable stay. I wholeheartedly recommend this hotel to anyone seeking a top-notch hospitality experience. I can't wait for my next visit!
Commentaires de Gestion de l’hôtel
11 oct. 2023 par Vukasin, Gestion de l’hôtel
We are over the moon after reading your review. Thank you so much for sharing your experience. We look forward to welcoming you again! :)
par un voyageur
Publié le 14 sept. 2023 sur Expedia
WiFi signal was excellent. Shared kitchen was superb. Staffs were friendly.
Commentaires de Gestion de l’hôtel
16 sept. 2023 par Vukasin, Gestion de l’hôtel
Thank you very much for taking your time to write a review, we really appreciate it! We are also very glad to see your positive feedback! Hope to see you again! Best regards!
