Note fondée sur 873 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 juin 2024 sur Expedia
Seul point négatif, les matelas très mous de notre chambre, très difficile pour le dos…
par un voyageur
Publié le 6 avr. 2024 sur Expedia
Good
par un voyageur
Publié le 6 mars 2023 sur Expedia
Excellent service! Personnel accueillant et très poli. Repas déjeuner excellent et très frais! Chambre spacieuse et propre!
Commentaires de Gestion de l’hôtel
6 mars 2023 par Ben, Gestion de l’hôtel
Dear Nad,Thank you for taking the time to tell us about your experience at Crowne Plaza ENGLEWOOD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at 201-735-5309 or ben.elie@englewoodcp.com.Sincerely,Ben Elie General Manager201-735-5309ben.elie@englewoodcp.com
par un voyageur
Hmm
Publié le 23 sept. 2022 sur HotelsDisappointed by the swimmingpool and fitness center, very small (not the same at the pictures). And would've loved a room clean up every 2 days..
Commentaires de Gestion de l’hôtel
26 sept. 2022 par Crowne Plaza Management Team, Gestion de l’hôtel
It's disheartening that we couldn't exceed your expectations and offer you a more positive experience that our guests are accustomed to. We care deeply about the comfort and satisfaction of our guests.
par un voyageur
Publié le 25 août 2024 sur Expedia
par un voyageur
Publié le 25 août 2024 sur Hotels
Air conditioning unit was loud and disturbed my rest.
par un voyageur
Good
Publié le 24 août 2024 sur HotelsIt was pleasant
par un voyageur
Publié le 24 août 2024 sur Hotels
10/10 was pretty displeased location was hard to get into next to a medical facility received a charge on my card while i was preparing to leave for NJ dont understand why room was booked on hotels.com i called an asked because my bank declined it lady cut me off an said pay the charge or you wont be booked in i arrived pretty mediocre at best dated no room service bar main lobby bathrooms leaked from the pipes when flushed restaurant wouldn't allow me to do take out to my room went to check in only one person working lady cut me off as i walked to the counter told me to go sit she'll call me waited 20 minutes finally got to the counter she couldn't check me "system errors with my card" i checked my card after this encounter i had 5 charges for the total of 321 price said 271 on hotels.com apparently theres a security deposit i found out on the phone when i called to confirm the room after they charged me the first time before i arrived the lady said if i have a problem with it they cant book it for me an it be cancelled needless to say i had to wait for her supervisor who was at lunch no one else was there to help i had somewhere to be in 30 minutes i had to come back an it took another 45 minutes once i came back to the hotel an checked in i received two complimentary bottles of water there were little brown stains on the blanket i probably wouldn't of noticed if it wasn't white but other then that i had a wonderful stay bed was comfy parking was decent
par un voyageur
Publié le 24 août 2024 sur Expedia
love it
par un voyageur
Publié le 24 août 2024 sur Hotels
Check in was very difficult , my wife didn’t like the breakfast disgusting,we have to go out take breakfast.room wasn’t smelling good. Elevator broke down . Just disappointed with the hotel reality and ads from hotels .com totally different.
