Note fondée sur 641 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Nice at a reasonable price.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Eddie, Gestion de l’hôtel
Marvin,Thank you for your review score! We appreciate you and hope to see you again soon!Ramada by Wyndham Enid
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Eddie, Gestion de l’hôtel
Karen,Thank you for staying with Ramada by Wyndham Enid. We hope to see you again soon!
par un voyageur
Publié le 29 juill. 2024 sur Expedia
The condition of this hotel was awful, the room smelled like cigarettes (we asked for non-smoking) and mold. The sheets on both beds were so grossly stained, that we didn't even bother to look at the bathroom before walking out to request a refund.
The manager wasn't there at the time and the receptionist claimed she couldn't process a refund without him. So we left to find a new hotel and asked them to have the manager contact us the next day. The manager called and said they had refunded our stay to Expedia, unfortunately, this turned out to be a lie, they never did send the refund, and would not speak with an Expedia customer care agent after we called them to ask about it. So, I would stay away from this property, especially if you're traveling with children. It was completely subpar and frankly, I was amazed that Expedia would do business with an establishment of such a poor quality. The price was certainly cheap as far as hotels go, but I will most certainly stay away from Ramada's from now on. Also, I may not be pre-paying for my hotels in advance after this experience.
par un voyageur
Publié le 19 juill. 2024 sur Expedia
nice service
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Eddie, Gestion de l’hôtel
Junior,Thank you for your review score!I will pass it along to our housekeeping and front desk staffEd WinklerGMRamada by Wyndham Enid
par un voyageur
Publié le 17 juill. 2024 sur Expedia
The staff were very nice and accommodating. The room was fairly clean but there were some dead roaches in the desk and some live ones scurrying around the desk. I don’t blame that on the housekeeping though. That is an underlying issue that the property management needs to address.
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Eddie, Gestion de l’hôtel
Michelle,I apologize for the issues you encountered during your stay with us.We are addressing the problems with roaches by having Orkin Spray the entire hotel bi-weekly.I appreciate you letting us know about the issues.We hope to see you again soon!Ed WinklerGMRamada by Wyndham Enid
par un voyageur
Publié le 15 juill. 2024
The pool was nice and the staff was responsive but if you don’t care about those things stay at motel 6 and save some bucks.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Eddie, Gestion de l’hôtel
Mickey,Thank you for leaving a review of Ramada by Wyndham Enid regarding your stay. Ed WinklerRamada by Wyndham Enid
par un voyageur
Publié le 29 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Ramada by Wyndham Enid Management Team, Gestion de l’hôtel
Dear Francis,Thank you for taking the time to share your feedback. We appreciate your honesty and value your input. We apologize if your experience fell short of expectations.Best regards,Ramada by Wyndham Management Team
par un voyageur
Publié le 23 juin 2024 sur Expedia
The free breakfast was just a choice between pancakes & either sausage or bacon, and a sandwich (presumably a breakfast sandwich) with either sausage or bacon.
I had bed bugs. The ice machine was broken. The attendant at checkin was minimally helpful, although the attendant at checkout was very helpful. The janitorial staff we also helpful.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Eddie, Gestion de l’hôtel
RalphThank you for taking the time to tell us about your experience at Ramada by Wyndham Enid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had so many concerns. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 17 juin 2024 sur Expedia
False advertisement. We went to enjoy a nice breakfast when the clerk advised me it was close. That the cooks were not there and she did not know when they would arrive. Granted they call it a Restaurant. I don’t know what Restaurant opens whenever they want. Also the clerk seemed clueless of the whole situation she had no answer to none of my questions. So if you go in hopes to enjoy a breakfast might as well make plans to go somewhere else and pay extra.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Ramada by Wyndham Enid Management Team, Gestion de l’hôtel
Dear Armando,Thank you for sharing your experience. I apologize for the inconvenience you faced at our restaurant. We take your feedback seriously and will address this issue with our staff. Rest assured, we’ll work to improve our service and ensure a better experience for our guests. We appreciate your patience and hope to have the opportunity to serve you better in the future.Best regards,
par un voyageur
Publié le 3 juin 2024 sur Expedia
facility was great for my stay for my granddaughters graduation!
Commentaires de Gestion de l’hôtel
4 juin 2024 par eddie, Gestion de l’hôtel
Charlotte,THank you for your review on Expedia regarding your stay with Ramada by Wyndham Enid.We appreciate hearing that we are doing great with our guests.Ramada by Wyndham Enid
