Note fondée sur 172 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
super séjour.
Publié le 22 janv. 2024 sur Hotelshôtel bien situé, chambre coté Lake très tranquille. beau buffet du petit déjeuner.
Commentaires de Gestion de l’hôtel
23 janv. 2024 par by HR Manager, Gestion de l’hôtel
Dear Jean-Jacques,Merci ....Thank you for your kind review of our Killyhevlin Lakeside Hotel and Lodges. We hope we have the opportunity to welcome you back again.
par un voyageur
Publié le 6 août 2024 sur Expedia
A lovely relaxing break with the wonderful views of the Lough.
Commentaires de Gestion de l’hôtel
7 août 2024 par by HR Manager, Gestion de l’hôtel
Dear LauraThank you for staying with us at Killyhevlin Lakeside Hotel and Lodges. We love your compliments and look forward to welcoming you back for another relaxing break soon.
par un voyageur
Publié le 5 août 2024 sur Expedia
Everything excellent nothing to dislike.
Commentaires de Gestion de l’hôtel
6 août 2024 par by HR Manager, Gestion de l’hôtel
Dear Jim,Thank you for choosing to stay with us at Killyhevlin Lakeside Hotel and Lodges. We are delighted your expectations were met and we look forward to welcoming you back again.
par un voyageur
Publié le 2 août 2024 sur Expedia
Waterfront location
Commentaires de Gestion de l’hôtel
5 août 2024 par by HR Manager, Gestion de l’hôtel
Dear ColinThank you for staying with us at Killyhevlin Lakeside Hotel and Lodges. We appreciate you mentioning our location on the banks of Lough Erne. We hope to welcome you back again soon.
par un voyageur
Publié le 2 août 2024 sur Expedia
Great place to stay on the way to Befast
Commentaires de Gestion de l’hôtel
5 août 2024 par by HR Manager, Gestion de l’hôtel
Dear Patricia,Thank you for choosing to stay with us at Killyhevlin Lakeside Hotel and Lodges en route to Belfast. We hope we have the opportunity of meeting you again.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 août 2024 par by HR Manager, Gestion de l’hôtel
Dear Roberta,We are delighted you chose to stay with us at Killyhevlin Lakeside Hotel and Lodges. We really appreciate you rating us after your stay and look forward to meeting you again. Thank you.
par un voyageur
LOCATION,LOCATION.LOCATION.
Publié le 30 juill. 2024 sur HotelsFIRST CLASS HOTEL. EVEN QUILTED TOILET ROLL.LOCATION AND SETTING GREAT.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par by HR Manager, Gestion de l’hôtel
Dear Charles,Thank you for staying with us at Killyhevlin Lakeside Hotel and Lodges. We are delighted to receive your feedback and look forward to your next visit.
par un voyageur
Couples break away
Publié le 30 juill. 2024 sur HotelsLovely welcome and we got an upgrade of room due to us getting married at this hotel and returning for our anniversary.
But I have to say, I am a little disappointed with the service as we had to wait 10/15 mins for our dinner table even though it was booked. We had to wait at least 30/40 mins for food to then come. I know we stayed on a Monday night but there was no atmosphere like someone playing piano. Food was nice. Breakfast was okay - no soda bread and only one fried egg when I was up. Service with coffee could be quicker.
No cups in the sauna / pool area to get a drink of water while using facilities. It’s the little things that help.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par by HR Manager, Gestion de l’hôtel
Dear Anonymous,Thank you for choosing to return and stay with us at Killyhevlin Lakeside Hotel and Lodges. Many congratulations from our staff and management on your celebrating your wedding anniversary. Thank you for your feedback: we trust you brought your observations to the attention of our Manager while on site.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
I had the pleasure of staying at this charming hotel. The property is excellent, with spacious and well-furnished rooms. The location is truly enchanting, surrounded by breathtaking landscapes. The reception staff was extremely friendly and helpful throughout my stay.
However, I must highlight some shortcomings in the restaurant service. During one dinner, they served us a bottle of wine that was already uncorked and didn’t pour it into our glasses, which is unacceptable for a restaurant of this caliber. Additionally, dessert cutlery was left on the side of the table without being distributed to guests.
A positive point is the paddle tennis court, a beautiful amenity offered by the hotel. However, I noticed that many rackets were almost broken, and the balls were old and wet.
Overall, the hotel has great potential, but some areas need improvement to maintain the prestigious standards one expects.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par by HR Manager, Gestion de l’hôtel
Dear RosarioThank you for staying with us at Killyhevlin Lakeside hotel and lodges. We appreciate your feedback and are delighted to receive your compliments. We apologise for the lapse in attention to detail during your dining experience and we will ensure staff are reminded of our standards. We will follow on up on your advise regarding the Padel tennis equipment and purchase some new kit. We appreciate your visit and hope to have the opportunity of welcoming you back again.
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 juill. 2024 par by HR Manager, Gestion de l’hôtel
Dear ThelmaThank you for choosing Killyhevlin Lakeside Hotel and Lodges for your hotel break. We are delighted to receive your feedback and look forward to your next visit.
