Note fondée sur 282 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
90 % des clients le recommandent
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Nice hotel in the city center.

Publié le 24 août 2024 sur Hotels
Enjoyed our 2 night stay in Enniskillen. Hotel was an easy walk into the city center. Room was quiet, clean and well appointed.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Tamzin, Gestion de l’hôtel
Hi Jacqueline, Thank you for taking the time to leave us a review after your recent stay with us, we always appreciate hearing feedback from our guests. I am delighted to hear that you had such an enjoyable stay with us! We hope to welcome you back again soon. Kind Regards, Reception Team.
4 sur 5
par un voyageur

LOVELY CONVENIENT BOUTIQUE HOTEL

Publié le 16 août 2024 sur Hotels
We were welcomed so well by the girls at Reception. They were pleasant and helpful. Room was a good size, comfortable and clean. We had al most everything we needed. Spotless. Excellent black out curtains. Tea, coffee, water and biscuits provided. Good breakfast and Jacqui, who is in charge, is amazing - SO helpful and friendly. 4 small negative points: 1. The window was completely opaque - not pleasant☹️ We presume the view must have been undesirable but we would still have preferred transparent glass. 2. No body wash convenient to the bath!! 3. There were quite a few stains on the underside of the duvet cover - not good. 4. Food in the Bar area in the evening was mediocre. I had a fish cake and I would have needed a magnifying glass to find any fish supposedly pink trout???
Commentaires de Gestion de l’hôtel
26 août 2024 par Author, Gestion de l’hôtel
Dear Ann, Thank you for taking the time to complete your feedback regarding your recent stay at Westville Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. I am very sorry that there was issues in your room, I have taken this to higher managements attention so that we can improve on this. I am delighted that our Reception team were helpful and pleasant during your stay and that it was spotless. I am thrilled you enjoyed your breakfast, Jackie is a great asset to our team, and is very popular with our guests. We hope to see you at Westville Hotel again soon! Kind Regards, Westville Hotel
3 sur 5
par un voyageur

Publié le 14 août 2024 sur Expedia
Poor interior design . Walls ,decor ,carpets dated. Room size good, bed good. Breakfast ok but seriously overpriced. Altogether an adequate 3 star rating.
Commentaires de Gestion de l’hôtel
26 août 2024 par Author, Gestion de l’hôtel
Dear Hugh Boyle, Thank you for taking the time to complete the survey about your stay at Westville Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken on board so that we can make improvements. Kind regards, Westville Hotel
5 sur 5
par un voyageur

Recommend

Publié le 12 août 2024 sur Hotels
Great value stay. Great breakfast. Massive bed and room. A lovely bar for a nightcap too.
Commentaires de Gestion de l’hôtel
13 août 2024 par Westville Hotel, Gestion de l’hôtel
Hello Nicholas, Thank you for taking the time to leave us a review, we always love to hear customer feedback! I am delighted to hear that you had such an enjoyable experience with us here at the Westville Hotel. We hope to welcome you back soon!Kind Regards, The Westville Hotel.
5 sur 5
par un voyageur

Publié le 15 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Sophie, Gestion de l’hôtel
Hello Bettina,Thank you for taking your time to leave us a review.We hope to welcome you back to The Westville Hotel again soon.Kind Regards
4 sur 5
par un voyageur

Great in some ways, otherwise disappointing

Publié le 12 juill. 2024 sur Hotels
Most of the staff were lovely and helpful. One guy didn’t know the answer to a basic question. But the sheets were dirty, as were the cutlery and coffee cup at breakfast. Also, the shampoo and shower gel were empty when I arrived and wanted a shower. Nobody on reception so I had to go looking for a staff member to find shower products. Shame these wee things let down what is otherwise a good hotel with good staff
Commentaires de Gestion de l’hôtel
5 août 2024 par Sophie, Gestion de l’hôtel
Hello Claire,Thank you for taking your time to leave us a review on your recent stay, we appreciate all of our guests feedback. I would like to apologise for the issues which occurred during your stay, I can assure you that this is not our normal 4* standards and hope to welcome you back to The Westville Hotel again soon so we can show you how it really is.Kind Regards
5 sur 5
par un voyageur

Terrific hotel

Publié le 7 juill. 2024 sur Hotels
Loved this hotel! Great staff, service, food and very clean and comfortable. Enjoyed the entertainment in the lounge and very convenient to the town centre. We will definitely be back!!
Commentaires de Gestion de l’hôtel
5 août 2024 par Sophie, Gestion de l’hôtel
Hello Audrey,Thank you for taking your time to leave us your lovely review, I am so happy that you enjoyed your stay!We can't wait to welcome you back to The Westville Hotel again soon.Kind Regards
5 sur 5
par un voyageur

Publié le 7 juill. 2024 sur Expedia
Very clean and warm hotel, the staff are amazing, the hotel is just a very short walk to all the local bars and restaurants.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Author, Gestion de l’hôtel
Dear Joseph Mateer, Thank you for taking the time to complete the survey about your stay at Westville Hotel. We always appreciate hearing feedback about the experience that we provide, and I am delighted to hear that our team looked after you so well. We hope to see you at Westville Hotel again soon! Kind regards, Westville Hotel
5 sur 5
par un voyageur

Publié le 26 juin 2024 sur Expedia
The hotel is in a great location with easy access to the town and its hospitality and retail facilities. The staff were all very friendly, welcoming and helpful.
Commentaires de Gestion de l’hôtel
27 juin 2024 par Author, Gestion de l’hôtel
Dear Ciaran Mackel, Thank you for taking the time to complete the survey about your stay at Westville Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. I am thrilled to hear that your stay was enjoyable from start to finish and that our team played a huge role in this. i am delighted to hear that you appreciated being in a convenient location and hope you enjoyed exploring Enniskillen. We hope to see you at Westville Hotel again soon! Kind regards, Westville Hotel
5 sur 5
par un voyageur

Night away

Publié le 24 juin 2024 sur Hotels
Lovley hotel with friendly staff nice food comfortable room
Commentaires de Gestion de l’hôtel
27 juin 2024 par Author, Gestion de l’hôtel
Dear Mrs Wendy A Mcdougal, Thank you for taking the time to complete the survey about your stay at Westville Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been well received. I am delighted to hear that you were looked after by our team and had a pleasant experience all round. We hope to see you at Westville Hotel again soon! Kind Regards, Westville Hotel
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