Note fondée sur 922 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 août 2024 sur Expedia
Todo
Commentaires de Gestion de l’hôtel
21 août 2024 par Estero Beach Hotel, Gestion de l’hôtel
Estimado Miguel, Gracias por hospedarte con nosotros. ¡Agradecemos sus comentarios!
par un voyageur
Publié le 19 août 2024 sur Expedia
Safe, nice getaway
Commentaires de Gestion de l’hôtel
19 août 2024 par Estero Beach Hotel, Gestion de l’hôtel
Dear Hugo, we would like to thank you for choosing Estero Beach as your vacation destination and greatly appreciate your feedback. We hope to see you again soon and wish you a great day!
par un voyageur
Publié le 19 août 2024 sur Expedia
If you’re looking for a quiet place to stay, this is the spot.
Commentaires de Gestion de l’hôtel
19 août 2024 par Estero Beach Hotel, Gestion de l’hôtel
Thank you for your feedback!. We hope to see you again soon.
par un voyageur
Buen lugar
Publié le 19 août 2024 sur HotelsFue agradable la estancia, fácil para hacer check in y check out
Personal muy amable, instalaciones muy limpias y cómodas
Solo que la pizza del restaurante no está nada buena….
Commentaires de Gestion de l’hôtel
19 août 2024 par Estero Beach Hotel, Gestion de l’hôtel
Estimado Antonio, Gracias por elegir a Estero Beach como tu destino de vacaciones, agradecemos enormemente tus comentarios. ¡Esperamos volver a recibirte pronto con nosotros.
par un voyageur
Publié le 18 août 2024 sur Expedia
Las instalaciones están demasiado descuidadas, había hormigas por todo el cuarto, todo está muy viejo, el precio es elevado para lo que se ofrece, el personal fue amable pero no pudimos descansar debido a las condiciones tan pobres del lugar, nos llevaron un spray para fumigar nosotros mismos, con miedo ya que llevábamos un bebé y también había hormigas en la cama, el agua completamente salada no pudimos bañar a nuestra bebé y optamos por comprar agua para poder lavarnos los dientes
Commentaires de Gestion de l’hôtel
21 août 2024 par Estero Beach Hotel, Gestion de l’hôtel
Estimada Alejandra, gracias por elegir a Estero Beach como tu destino de vacaciones. Apreciamos enormemente tus comentarios, trabajaremos en los detalles que nos comentas para poder ofrecerte un mejor servicio en su próxima estancia con nosotros
par un voyageur
Publié le 16 août 2024 sur Expedia
Loved our stay here! The AC broke in our room and when I reported it they changed our room immediately. The service was very responsive and our stay was pleasant and peaceful. The pool is great, along with the private beach. We will come back!
Commentaires de Gestion de l’hôtel
16 août 2024 par Estero Beach Hotel, Gestion de l’hôtel
Dear Chella, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. I’m looking forward to having you again as a guest in our hotel.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Estero Beach Hotel, Gestion de l’hôtel
Dear Karla Thanks for staying with us. We appreciate your feedback!
par un voyageur
So much potential
Publié le 15 août 2024 sur HotelsNeeds Upgrades in rooms and grounds... there is so much potential in this property... it is a shame to not utilitze it . The rooms all need modern upgrading or referblsh back to the original which could be quaint as well but seems they have done neither... the bathroom is in need of complete overhaul starting with plumbing and water system being self contained and cleaned enough to drink to the showers and toilets to being a new hilton or 4 seasons bathroom style.
Commentaires de Gestion de l’hôtel
19 août 2024 par Estero Beach Hotel, Gestion de l’hôtel
Dear Lorne, Thank you for taking the time to review your stay with us, we greatly value your feedback and appreciate your suggestions, We’ll work hard to applied your insights regarding our installations and the improvements mentioned above, looking to offer you a better experienced on your next visit to our resort.
par un voyageur
Publié le 14 août 2024 sur Expedia
***!!!*** WARNING ***!!*** This property bathrooms disperse salt water and shut off intermittently ***!!!*** WARNING ***!!***
Stayed here recently with the family and young children. The property is 30 minutes from Ensenada and nestled in an older compound with a LONG entry way. Which is great for security , but a pain to get in an out unless you plan on spending entire time being bored there.
The property itself is older , but maintained. The rooms are decent but could use an upgrade.
On to the biggest issues , since had we know we'd have NOT BOOKED.
The entire resort uses SALT WATER. The seawater in the shabby beach is actually sweeter. At least there your guaranteed continuous water flow.
It was a MAJOR INCONVIENCE having to shower 3 children with shampoo in their eyes , with the water shutting off randomly. What normally would take 5 min now puts you as hostage at the showers will. One evening literally took over an hour to shower (COLD salt water) the children.
Even after "Rinsing" off the saltiness and soap residue really put a dampen on the entire stay. Not to mention the bugs and rats we saw around the property , but that's secondary to the Salt water.
Furthermore the hotel management are FULLY AWARE of the issue and would not cooperate let alone work with us.
Thankfully we wont be visiting ever again. If you do get stuck coming here be for warned and buckle up for a nightmare in Ensenada. Good luck!!
par un voyageur de Mexicali
Publié le 13 août 2024 sur Expedia
Es un hotel tranquilo con amplio espacio y areas verdes, las habitaciones con vista al mar y el corredor yel restaurante increíbles
Commentaires de Gestion de l’hôtel
14 août 2024 par Estero Beach Hotel, Gestion de l’hôtel
Gracias por hospedarte con nosotros Juan Carlos. ¡Agradecemos tus comentarios!
