Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,7 Service et personnel
3,9 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 janv. 2020 sur Expedia
Bad service. They also say they no longer take expedia requests. Should be removed from list
Commentaires de Gestion de l’hôtel
21 janv. 2020 par Martin, Gestion de l’hôtel
We work and are in partnership with Expedia. Its not true that we don't take Expedia requests
par un voyageur de Schweiz
Publié le 9 juill. 2018 sur Expedia
very nice and innovative staff. They try to do the best with that bit
par un voyageur
Great stay at Garuga
Publié le 5 juin 2018 sur HotelsAmazing place with beautiful landscape and views of lake Victoria! It was above and beyond my expectations. Our room was very big, equipped with everything we needed and had a beautiful lake view. The hotel staff was amazing too, especially Phiona and also Stuart and Wilson! Definitely a great place for nature lovers.
par un voyageur
Parkachtige tuin aan het Victoriameer.
Publié le 2 mars 2018 sur Expedia
Pour : De mooie rustige ligging.
Contre : Afwisseling menu voor lunch/ diner. Alcohol ook per glas verkopen.
Emplacement : Locatie voor rust,uitzicht heel mooi.
Twee heerlijke dagen bijkomen van een rondreis door Uganda Prima kamer , aan het meer, met zwembad. Ontbijt op bed .Mooie tuin , met vogels en aapjes. Vriendelijk en behulpzaam personeel.Eigen taxi service, uurtje van het vliegveld.Prima keuken,wel beperkte menukeuze. Alcohol alleen per fles verkocht, geen witte wijn.Goede prijs/ kwaliteit verhouding.
par un voyageur
Secluded resort
Publié le 24 janv. 2018 sur HotelsIt was a bit of rocky ride to the hotel but well worth it- almost safari like. However, when we arrived at the resort, it's secluded, peaceful, relaxing and clean with birds chirping around the compound and even some wild life (monkeys). We saw the New Year by the log fire on the beach- it was lovely- nice chalets and staff although the service was occasionally below par. Wifi was only available in the office but on the last night the manager gave us a complimentary connection to the chalet.
Recommandé
pour Événement personnelpar un voyageur
Et sted med potientiale
Publié le 21 janv. 2018 sur HotelsStedet ligger fantastisk, hvis man ønsker at slappe af. Men der er ikke meget andet at lave end at ligge ved stranden og poolen. Poolen var ikke rengjort, og kunne derfor ikke bruges. Mad og service fra personalet var meget godt, men der er problemer med strømmen. Så øl, vand m.m. var ikke kolde, der var ikke strøm på værelset i dagtimerne. Herudover stod der i beskrivelsen, at der var gratis transport til og fra lufthavnen. Der var ikke tilfældet. Det kostede cirka 30 USD hver vej.
par un voyageur
Publié le 13 janv. 2018 sur Expedia
Staff try but are poorly trained. Shuttle service to airport is expensive. Hotel is at the end of a long, hilly, small dirt road.
Commentaires de Gestion de l’hôtel
23 janv. 2018 par Manager, Gestion de l’hôtel
Dear our previous Guest
Some of 2 staff currently at the Resort were still under internship program and hence still under training. We hope to improve their skills in due course.
The hotel shuttle to airport costs us$25 for a distance of 25kms.We believe we are still cheap on that price.
We are at the extreme end of the Garugare peninsula at the lake shore which is part of our competitive edge. It's just 0.5km section of the road on the hill that is a bit rocky though every type of car can access. The rest of the road is good. We hope to improve that section soon.
Garuga Resort Management
par SUSAN
Nice place pity about power issues
Publié le 30 déc. 2017 sur HotelsWonderfull location on shores of Lake Victoria. About 10km of dirt road to reach it, some of it challenging without a 4x4.
Service and food were good.
The resort is let down by lack of electricity.
The rooms had no electric during the days and went off several hours before daylight.
They claim to be using solar energy backed up with generators but think this is a cost saving exercise.
Beers are kept in a fridge at the bar but unfortunately the fridge is rarely working so beers are warm.. the pool was clean and a nice area to sit.
par Ekaterina
The gate was closed
Publié le 29 déc. 2017 sur HotelsAfter a very long journey on a dusty and bumpy road in the darkness I have reached the Garuga Beach Resort Hotel only to face the closed gate and switched off phone. Apparently it was fully booked and they somehow missed my reservation. Not recommended.
Recommandé
pour Tout le mondepar un voyageur de Hagen, Germany
A pearl at the lake victoria
Publié le 31 août 2017 sur ExpediaThis resort is definetly worth a visit
Beautiful landscape, well kent, with extremely friendly and caring staff (especially Gabriel and Cacey). Rooms are clean and spacious, food is great and tasty, pool area invites to relax. Wild birds and monkeys strolling around in the morning, the sound of the lake waves let you sleep like a baby. It's a place worth to visit. Will definetly come back.
Commentaires de Gestion de l’hôtel
3 sept. 2017 par Martin, Gestion de l’hôtel
Thanks for your comments and we are working to improve our standards to further customer satsifaction
