Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Hendersonville
2024 Girls Trip
Publié le 14 juill. 2024 sur HomeAwayWe had a great time and would stay again.
Pool was great.
The kitchen could use more dishes bowls and utensils to make it easier to prepare meals. With only a 4 piece setting we ran the dishwasher more than normal.
par un voyageur
Lots of room for improvement
Publié le 9 juill. 2024 sur HomeAwayThis property has great potential but needs a lot of maintenence. We contacted the host immediatly upon arrival as the door code given did not work and there was overflowing garbage can in the driveway. We found lots of things broken inside the home (door hooks missing, broken towel bar, shower knobs broken, 2 floor tiles completely missing & the hole covered up with a not very clean rug. The pool light did not work, one closet door was off the track & we couldn't open it and Boards on the backyard fence completely off the fence (she knew that we had a small dog and toddler with us) to name a few). The house was far from clean. There was a list of linens by the laundry that we did not find in the home. She seemed to know about the broken/missing items except for the fence and offered a gift card for the inconvenience but we have yet to recieve said gift card. She did offer to have someone come do repairs while we were there which we declined as we were on vacation and didn't want to have to deal with repairmen coming in & out.There were roaches in the kitchen area and bees in the tree beside the pool. I texted about these things when we left but had no response from her. We did enjoy the nice pool and the beds were comfortable. We were overall disappointed in this home but managed to have a nice vacation. We love this area. The neighborhood is quiet and peaceful. We will not book this property again.
par un voyageur
I loved it
Publié le 15 mai 2024 sur HomeAwayMy stay there was great and I will be back.
par un voyageur de Buffalo NY
Quick visit for Army graduation
Publié le 14 déc. 2023 sur HomeAwayGreat location for Fort Novosel visit! We would stay again.
par un voyageur
Good bye to Rucker,
Publié le 8 sept. 2023 sur HomeAwayWe came for our son’s flight school graduation and stayed at this wonderful place.
Maria, the property manager was great to work with and very helpful!
Highly recommend the property!
J and M
par un voyageur
Needs a good deep cleaning.
Publié le 31 août 2023 sur HomeAwayThe house was not clean and there were items in the washer and the dryer was still running. We checked in at 7:00 PM. The floors and kitchen counters had sticky stuff all over them. The trash was overflowing in the outside trash can. There was dog fur on the floors and dirty socks on the floor in the master bedroom. Very damp towels were in the linen closet in the master. I sent a message to the owner a few days after our visit to address these issues but never heard back from her. These were the problems we had.
This house is nice but it did not sleep 8. There was a twin in one room and 3 queens.That is 7. Thank goodness we had family in the area that brought us a an inflatable mattress.
The house needs a good deep cleaning but the pool was great . It kept all of the kids entertained.
Commentaires de Gestion de l’hôtel
21 nov. 2023 par VrboOwner, Gestion de l’hôtel
We have addressed the issue with this particular cleaner and no longer utilize that service. We also never were notified of the substandard cleaning issues as the guest claims. We always attempt to immediately remedy the issue as best we can. The house comfortably sleeps seven but can sleep eight people. The listing clearly shows we have three queen beds and one twin, the eighth person can sleep on one of the blow-up mattresses stored in the closet or on the couch.
We are so sorry the guest had a bad experience with the cleanliness as this is unacceptable. However, we believe this was an outlier event and we provide a clean and comfortable stay for all our guests or we fix the problem as soon as possible.
par un voyageur
A little slice of heaven
Publié le 19 août 2023 sur HomeAwayI came in town to celebrate our great granddaughters 1st birthday. The pool was Devine with the abnormally high temperatures. I enjoyed staying in a safe family friendly environment.
par un voyageur
Beautiful
Publié le 10 juill. 2023 sur HomeAwayWe only stayed one night, passing through on our way to Florida. The house is just beautiful, everything was there that you could think of and clean. My grandbabies enjoyed the pool. Would definitely recommend and will always check to see if this house is available if we go through Alabama.
par un voyageur
Great Little Oasis
Publié le 23 juin 2023 sur HomeAwayWe had a great time! The location was convenient and we loved the pool! We were so happy and very thankful our dog was allowed, and she loved running around the yard. Maria made the process easy and was so helpful. If we are in the area again we will definitely book again!
par un voyageur
Great place
Publié le 13 juin 2023 sur HomeAwayThis place is everything described and more.. the house is well equipped with all the amenities needed for your stay, it comfortably supported our group of 8, the pool and backyard space is totally awesome, we set up some backyard games where there were plenty space and played some water volleyball. Our stay was wonderful and I would highly recommend.. I will definitely stay again when back in town. The neighbor was equally awesome, seemed very quiet and safe.
