Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
2,8 Service et personnel
2,0 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Avoid this place
Publié le 17 janv. 2024 sur HotelsThe rooms are old and dirty, no internet in the premises. I had a ossue with them and couldnt fix it because the manager wasn't there. This place must be locked down or renovated. I'll never come back there and recommend it.
The receptionists need some training becUse unprofessional.
par un voyageur
Not recommended
Publié le 6 août 2024 sur HotelsI have to check out after one night as the hotel has water issues. No constant water supply in the hotel which is very frustrating.
Commentaires de Gestion de l’hôtel
7 août 2024 par HSE, Gestion de l’hôtel
we are really sorry for any inconviences this might have caused.kindly note that the issue has already been resolved.kind regards
par un voyageur
Publié le 11 mai 2024 sur Expedia
par un voyageur
Publié le 4 mai 2024 sur Expedia
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par un voyageur
Publié le 3 mars 2024 sur Expedia
No e
Commentaires de Gestion de l’hôtel
6 mars 2024 par HSE, Gestion de l’hôtel
Thank you
par un voyageur
Publié le 17 oct. 2022 sur Expedia
Safe clean place to stay, the Wi-Fi could do with an upgrade.
par un voyageur
Publié le 4 mai 2022 sur Expedia
The food and ambience were good, but the service was slow and unsatisfactory.
Commentaires de Gestion de l’hôtel
4 mai 2022 par Reservations Officer, Gestion de l’hôtel
Hello Temilade, thank you for taking the time to write out your experience, and for pointing out these issues. We work hard to give all of our customers a great experience, and we want to keep improving. I’ve talked with our teams here, and we’re working on fixing these problems. Also, thank you for your kind words about our business. We really appreciate both the kindness and the honesty. We hope to see you again.
par un voyageur
Publié le 1 mai 2022 sur Expedia
The service is slow
Commentaires de Gestion de l’hôtel
3 mai 2022 par Reservations Officer, Gestion de l’hôtel
Hello Natascha, thank you for taking the time to get in touch. I’m sorry to hear that your experience with us wasn’t good. We try hard to make every experience positive, but sometimes we miss the mark.
Thank you for letting me know about the poor service. I’m going to talk to our team and fix this. Please know that this is not normally how we do business. We want all customers to feel welcome and appreciated, and we’re sorry that this didn’t happen for you.
We’d love a chance to make this right, so we hope you’ll consider us again. Thank you again for bringing this to our attention.
par un voyageur
A good place to stay in Enugu
Publié le 28 mai 2019 sur HotelsGood location. The quality of the room/hotel amenities is unimpressive, yet better than most in the area. The staff is courteous.
Commentaires de Gestion de l’hôtel
1 juin 2019 par Reservations Manager, Gestion de l’hôtel
Thanks a great deal for taking time to review our facility.
Mark that what you met in the hotel during your last visit, be it in cleanliness, smiley reception, and it's epic proximity to everything you need, is a collective effort to make sure that your great experience is not just a one-off but an all -time experience.
Your observation and inputs are not left out because we read, value and act on them.
We are sure that your next visit would confirm these promises even better.
Yours in Hospitality.
Emmanuel Okon.
Reservations Manager.
