Note fondée sur 4 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,2 sur 5
3,7 Propreté de la chambre
2,7 Service et personnel
3,7 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 3 déc. 2023 sur Hotels
4 sur 5
par un voyageur

Excellent stay

Publié le 20 mars 2020 sur Hotels
Perfect location/environment. Highly maintained facility. Sure had value for money. Looking forward to visiting again
1 sur 5
par un voyageur

Tay at Maxbe Hotel, Enugu, Nigeria

Publié le 7 mai 2019 sur Hotels
My stay was not good at all. I had to cancel the days I was staying there and move to another hotel. Overall customer service and professionalism was below standards. Food left a lot to be desired after long hours of waiting. Food quality and service poor. Lack of crucial items in the rooms. Took very long and after numerous reminders to get service and issues resolved. It was a very bad experience.
Commentaires de Gestion de l’hôtel
9 mai 2019 par Moe, Gestion de l’hôtel
Dear Irene, We would like to thank you for taking time and writing your review. we appreciate every review for it's crucial for improving. I would like to apologise for the bad experience you had during your short stay in our hotel. it all came under immense utility challenges which we struggled to fix immediately. we are sorry that this affected your stay. we addressed the issue in a way to prevent recurrence in the future. we hope to see you again in the future. Maxbe hotel management and staff sends you their kind regards.
3 sur 5
par un voyageur de Lagos, Nigeria

New hotel but requires better management

Publié le 2 juill. 2018 sur Expedia
Pour : New building, mostly good quality furnishing and fittings
Contre : Management
Emplacement : Location is quiet, close to the governor's residence. Enugu is a small town and most things are nearby.
The hotel is new and some of the fittings are quite good. But the bath towels are already very old, the floor towel was ripped, the internet service was unreliable and the selection of TV channels was poor.
Commentaires de Gestion de l’hôtel
2 août 2018 par Maxbe Hotel, Gestion de l’hôtel
Greetings from Maxbe Continental Hotel Ltd Apology for the poor internet services, old towels given during your stay and poor Tv channels. All these have been put in place for your comfortability. Thanks for your patronage. Best Regards
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