Note fondée sur 111 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 juin 2021 sur Expedia
I was not informed that their indoor pool was closed. That is the reason I chose this hotel over the others was for the indoor pool. When I asked staff I was abruptly told I could go stay somewhere else. Thought that was rude to say. I also asked if he would discount the price he said that people who book on Expedia already receive a discount. The other 2 workers that I encountered were very nice and pleasant and helpful.
par un voyageur
Publié le 22 mai 2021 sur Expedia
Run down with bad need of updates
Parking spots with receptacles were limited
Entrance doors security didn’t work, one stayed propped open with a rock and another was locked so you had to go to the front of the building
No exhaust fan
Carpet was ripped
Toilet was loose so it rocked back and forth
par un voyageur
Worst experience ever
Publié le 12 avr. 2021 sur HotelsI wasn’t even able to access my room. There was some problem with the room and they had no others. I had to find another hotel at 9:30 at night. I was also charged in full by the hotel so I paid twice. There was no manager on site and never even heard from them after.
Commentaires de Gestion de l’hôtel
13 avr. 2021 par KJS, Gestion de l’hôtel
I am so sorry I was not notified of your situation, I heard about it yesterday. After investigating your issue the person in charge was let go. The room charge should of never gone through. I will talk with accounting and have your charges nullified. I cant believe they did not find you a room as we have another hotel just several blocks away. We are truly sorry..
par un voyageur
In need of upgrades and remodeling
Publié le 11 avr. 2021 sur HotelsOlder hotel. They have done some renovations. Paid extra for pool side room but the patio was super hot and my view of the pool was blocked by fake plants. Temperature adjustments needed throughout the property. Lots of repairs needed. Staff was friendly.
par un voyageur
Publié le 11 avr. 2021 sur Hotels
par un voyageur
Publié le 10 avr. 2021 sur Expedia
par un voyageur
Publié le 29 mars 2021 sur Hotels
par un voyageur
Publié le 29 mars 2021 sur Expedia
par un voyageur
Publié le 28 mars 2021 sur Hotels
Commentaires de Gestion de l’hôtel
29 mars 2021 par KJS, Gestion de l’hôtel
Ginger,
The external door lock readers are under repair waiting for parts. The broken door was due to failed mechanism, dead bolt was activated and only way to enter was to basically destroy the door. I am VERY sorry about the staples, we missed seeing this after the carpet installer finished his work.
As far as ANTS, bringing in food, especially sugar products only increases the ants to move where they smell the food. We spray constantly but this time of year they are on the move. We spray daily around the property to stop this movement but they are very difficult to stop this time of year. It concerns me that they still show up on occasion. We are not ignoring our issues, with the pandemic everything has changed, with such slow business, I cannot find staff and funds to make everything Perfect.I am sorry.
par un voyageur
Never again
Publié le 28 mars 2021 sur HotelsThe door to the building had the card reader ripped off so anyone could enter the light over the door was broken there were staples sticking out of the carpet we woke up to ants everywhere
