Note fondée sur 951 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 juill. 2024 par M, Gestion de l’hôtel
Dear Luc,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
par un voyageur
Publié le 29 mai 2024 sur Expedia
Continental breakfasts lightly
Commentaires de Gestion de l’hôtel
30 mai 2024 par M, Gestion de l’hôtel
Dear Rene,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team
par un voyageur
Publié le 20 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 avr. 2024 par M, Gestion de l’hôtel
Dear Johanne,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
par un voyageur
Publié le 23 sept. 2023 sur Expedia
Dejeuner
Commentaires de Gestion de l’hôtel
29 sept. 2023 par M, Gestion de l’hôtel
Dear Sandra,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team
par un voyageur de Quebec
Publié le 20 mars 2019 sur Expedia
Tres bien situé près de lieu à visite propre très accellent
Commentaires de Gestion de l’hôtel
21 mars 2019 par GHI, Gestion de l’hôtel
Thank you so much for reaching out to let us know about your recent stay at the Glass House Inn. We hope to see you again if your travels every bring you back to Erie.
All the best,
Nigam Bhavsar, manager
par un voyageur
Vintage motel
Publié le 28 juin 2018 sur ExpediaVery charming room and well maintained. Location is convenient.
Commentaires de Gestion de l’hôtel
28 juin 2018 par GHI, Gestion de l’hôtel
Thank you so much for taking the time to let us know that you enjoyed your recent stay at the Glass House Inn. We hope you'll pay us another visit the next time you travel to Erie.
Best,
Tim & Laura, owners
par un voyageur
Friendly Staff - Nice Stay
Publié le 4 oct. 2024 sur HotelsVery comfortable, with room to spread out. Includes table/chairs, microwave, mini fridge and lots of TV channels. Breakfast was nice with cereal, fresh fruit, pastries and beverages. Plenty to get your day started.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par M, Gestion de l’hôtel
Dear Patricia,Thank you for taking the time to share your experience! We are delighted to hear that you found your accommodations comfortable and spacious and that the amenities such as the microwave, mini fridge, and variety of TV channels added to your enjoyment. We’re also glad you appreciated our breakfast offerings. Providing a good start to your day is important to us, and we’re pleased that you found the selection satisfying. We look forward to welcoming you back for another great stay!Best Regards,Management Team
par un voyageur
Not first choice when i go back to erie.
Publié le 29 sept. 2024 sur HotelsWasnt the greateat for the price. Converted weekly rate and it showed. Vinyl flooring/ threshold in to the bathroom held down by duct tape. Lam by bed didnt work(outlets did), ironing board cover was old, AC was 9k when it worked. People having loud party in room next to me till 3am. Water pressure was bad in shower, small sink. Office closes at 1030p and no number for contact after hours in room.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par M, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to provide your feedback regarding your recent stay. We sincerely apologize for the issues you encountered, including the condition of the room and the disturbances from neighboring guests. Your experience is important to us, and it is clear that we fell short of your expectations. We appreciate your comments about the flooring, AC, water pressure, and other amenities, as they help us identify areas for improvement. Additionally, we will review our after-hours contact procedures to ensure guests can reach us if needed. Thank you again for your insights, and we hope you will consider giving us another chance in the future to provide you with a more enjoyable experience.Sincerely,Management Team
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par M, Gestion de l’hôtel
Dear Mary,Thank you so much for your wonderful rating and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay and that our team was able to meet your expectations. We hope to welcome you back in the future for another outstanding experience.Best Regards,Management Team
par un voyageur
Publié le 29 sept. 2024 sur Expedia
This is an oldtime motel where you can drive your car to your door, sit outside your room and have a smoke, a drink and listen to some music.
My only negative is that there should be a weighted shower curtain to keep water inside lip of shower at the bottom.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par M, Gestion de l’hôtel
Dear Jane,Thank you for sharing your thoughts about your stay! We’re glad to hear you enjoyed the nostalgic atmosphere of our motel and the convenience of being able to drive to your door and relax outside your room.We appreciate your suggestion regarding the shower curtain and will certainly consider it as we work to enhance our guests' experience. Your feedback is invaluable, and we hope to welcome you back soon for another enjoyable stay!Best Regards,Management Team
