Note fondée sur 937 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
3,3 Service et personnel
3,0 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 avr. 2024 sur Expedia
Endroit dégoûtant, le bain tellement sale qu’on ne s’est pas douché, pas d’eau chaude et plancher sale avec des restant de chips des clients précédents. Le lit craquait tellement qu’on pensait qu’il allait casser en deux. Définitivement la pire expérience de ma vie!
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Matt, GM, Gestion de l’hôtel
Thank you for the feedback. We will look into the issues that you raised.
par un voyageur
Publié le 12 mai 2019 sur Hotels
Odeur agressive dans la chambre
Commentaires de Gestion de l’hôtel
13 mai 2019 par Matt, GM, Gestion de l’hôtel
Thank you for the comments. We will look into the situation.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Everything was filthy! Terrible experience!
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Matt, GM, Gestion de l’hôtel
Thank you for the feedback. We apologize for any inconvenience.
par un voyageur de Guntersville
Publié le 15 sept. 2024 sur Expedia
Room was pretty clean. TV remote was missing. Other hotel guests had lawn chairs on the walkways, playing loud boom boxes. Blocking the public walkway. Seems like they were long term guests but no reason to gather in groups playing music so loud it can be heard across the hotel. Seemed unsafe in this area. The pictures of this place are very misleading. The lobby personnel were friendly during check in.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Matt, GM, Gestion de l’hôtel
Thank you for the feedback.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Got there and it’s nothing like the pictures, it’s disgusting and not safe. i still haven’t received my refund and had to find a replacement place and blow more money then i wanted to. plus the smell of weed is horrendous and i don’t recommend it at all
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Matt, GM, Gestion de l’hôtel
You received your refund immediately. It takes the banks 5-7 days to process refunds.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Rooms were clean and comfortable enough. The complementary breakfast was totally lacking! 1st morning offerings were stale cold cereal, waffles and yogurt, a couple slices of bread. Monday was worse, no bread, no waffle mix and still stale cereal, no hot water for instant oatmeal or hot chocolate. Very disappointed!
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Matt, GM, Gestion de l’hôtel
Thank you for the feedback. We provide breakfast daily from 7-10 a.m. and it includes waffles, yogurt, apples, white bread, wheat bread, english muffins, bagels, 3 kinds of cereal, oatmeal, 3 flavors of juice, milk and coffee. Perhaps you stopped down during non-breakfast hours. And the button for hot water is located dead center on the coffee machine.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
While our room was clean it is very in need of updating Could not get a hot shower Water lukewarm Not a very nice complimentary breakfast would not stay here again
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Matt, GM, Gestion de l’hôtel
Thank you for the feedback. The breakfast is the Choice Hotels approved breakfast and includes waffles, and a host of assorted continental items.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
A bit of noisy by the traffic close by if you are on business trip and need a good rest at night. Otherwise it is OK with the price and location
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Matt, GM, Gestion de l’hôtel
Thank you for the feedback.
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Matt, GM, Gestion de l’hôtel
Thank you for the feedback.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
LOCATION WAS FINE...POOL WAS CLOSED
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Matt, GM, Gestion de l’hôtel
Thank you for the feedback.
