Note fondée sur 326 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 mai 2024 par Brian Wipprecht, Gestion de l’hôtel
Hello Jonathan,Thank you for choosing to stay with us, and thank you for this excellent review about your experience as well! We are excited to see that you enjoyed everything! We will share your feedback with our teams.It was a pleasure having you as a guest, and we hope you stay with us again soon!Thanks again,-Brian Wipprecht, General Manager
par un voyageur
Great stay
Publié le 22 oct. 2024 sur HotelsWe had a very nice stay. Only complaints would be not enough places to sit comfortably in living area and the shower curtain was way too short for the tub. This resulted in a very wet floor, which we dried up easily enough. We asked for extra blankets for the pull out and the nice lady gave us sheets and blankets both. Breakfast was good and plentiful.
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Brian Wipprecht, Gestion de l’hôtel
Hi Katherine,Thank you for choosing to stay with us, and thank you for providing us with a review about your experience as well! We are happy to see you had a nice stay overall, and we appreciate you letting us know about the concerns you had as well. We will share your feedback with our teams.It was a pleasure having you as a guest, and we hope to have an opportunity to serve you again soon!Thanks again,-Brian Wipprecht, General Manager
par un voyageur
Publié le 12 oct. 2024
Had some gnats in our room and a funky odor.
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Brian Wipprecht, Gestion de l’hôtel
Hello Randall,Thank you for choosing to stay with us, and thank you for providing us with a review about your experience as well! We are happy to see you enjoyed your stay overall, however, we are disappointed you encountered a few issues with the room. We apologize that happened, and we appreciate you letting us know.It was a pleasure having you stay with us, and we hope to have an opportunity to serve you again soon!Thanks again,-Brian Wipprecht
par un voyageur de Nissin
Publié le 11 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Brian Wipprecht, Gestion de l’hôtel
Hi Daisuke,Thank you for staying with us, and thank you for providing us with a review about your experience as well! We are thrilled to see you enjoyed everything, and we will share your feedback with our teams.It was a pleasure serving you, and we hope to see you again soon!Thanks again,-Brian Wipprecht, General Manager
par un voyageur
Publié le 9 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Brian Wipprecht, Gestion de l’hôtel
Hi Ingegerd,Thank you for choosing to stay with us at the Residence Inn Cincinnati Airport, and thank you for taking the time to provide us with a review about your experience! We are excited to see you enjoyed everything, and we will share your feedback with our teams.It was a pleasure having you stay with us, and we hope to have an opportunity to serve you again soon!Thanks again,-Brian Wipprecht, General Manager
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Brian Wipprecht, Gestion de l’hôtel
Hi Kelli,Thank you for staying with us, and thank you for taking the time to provide us with a review about your experience! We are disappointed to see that you did not have a better experience, and if there are any specifics that you would be willing to share with us, please feel free to contact me directly. We are happy to be of service!It was a pleasure having you stay with us, and we hope to have an opportunity to serve you again soon.Thank you,-Brian Wipprecht, General Manager
par un voyageur de Brookfield
Publié le 3 oct. 2024 sur Expedia
Comfortable for a family of 5!
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Brian Wipprecht, Gestion de l’hôtel
Greetings Janeth,Thank you for choosing to stay with us at the Residence Inn Cincinnati Airport! We are happy to see you enjoyed everything and found our suites to comfortably fit a family of 5! We appreciate you taking the time to provide a review about your experience, and we will make sure we share your feedback with our teams. It was a pleasure having you stay with us, and we hope to see you again soon.Thanks again,-Brian Wipprecht, General Manager
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Dog friendly
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Brian Wipprecht, Gestion de l’hôtel
Hello Cindy,Thank you for staying with us, and thank you for providing us with an excellent review about your experience as well! We are thrilled to see you enjoyed everything, and that you were able to bring your dog with you! We appreciate the feedback and will share it with our teams.It was a pleasure having you as a guest, and we hope to have an opportunity to serve you again soon!Thanks again,-Brian Wipprecht, General Manager
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Very outdated. Our room was not stocked with hand soap or tissues. The complimentary lotion that is left was used.
The set up of the room is odd and dysfunctional. The couch location is difficult to watch tv from and the desk placement is in front of the thermostat. Shorter individuals can not reach across the desk to adjust the thermostat.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Brian Wipprecht, Gestion de l’hôtel
Hello Jaymi,Thank you for staying with us, and thank you for taking the time to provide a review about your experience as well! We are disappointed to see you had some concerns about the suite. We will share your feedback with our teams and address your concerns. Thank you for letting us know!It was a pleasure having you as a guest, and we hope to have an opportunity to serve you again soon.Thanks again,-Brian Wipprecht, General Manager
par un voyageur
MAZ Massillon ohio
Publié le 24 sept. 2024 sur HotelsHotel room was clean and great..Staff was excellent.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par General Manager, Gestion de l’hôtel
Hi Michael,Thank you for choosing to stay with us, and thank you for providing a review about your experience as well! We are thrilled to see you enjoyed everything, and found our hotel and rooms to be clean and found our staff to be great! We will share your feedback with our teams.It was a pleasure serving you, and we hope to see you again soon!Thanks again,-Brian Wipprecht, General Manager
