View all photos for Suite, 1 King Bed, Non Smoking (Jacuzzi)
Suite, 1 King Bed, Non Smoking (Jacuzzi)
Mountain view
Sleeps 3
1 King Bed
Standard Room, 1 King Bed, Non Smoking
Sleeps 3
1 King Bed
Executive Suite, 1 King Bed, Non Smoking
Sleeps 3
1 King Bed
Standard Room, 2 Queen Beds, Non Smoking
Sleeps 4
2 Queen Beds
Room, 2 Queen Beds, Accessible (Roll-In Shower)
Sleeps 4
2 Queen Beds
Room, 2 Queen Beds, Non Smoking
Sleeps 4
2 Queen Beds
Honeymoon Suite
Sleeps 3
1 King Bed
About the area
Erwin
In Erwin .Within a 10-minute walk of the hotel, you'll find Erwin Linear Trail and Nolichucky River. Also, Unicoi County Hospital is within half a mile (1 km) and Bend Island is within 2 miles (3 km).
Getting around
Tri-Cities, TN (TRI-Tri-Cities Regional) - 40 min drive
Restaurants
Pal's Drive Thru #26 - 4 min drive
Dari Ace - 2 min drive
McDonald's - 4 min drive
Hibachi House - 4 min drive
Taco Bell - 4 min drive
About this property
Mountain Inn & Suites
Erwin guestrooms with free WiFi
Mountain Inn & Suites offers its guests an outdoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 215 square feet (20 square meters) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Mountain Inn & Suites. Free self parking is available.
This Erwin hotel is smoke free.
1 building
61 guestrooms or units
4 levels
215 sq ft of conference space
20 sq m of conference space
Built in 1998
Poolside lounge chairs
Umbrellas for the pool
Business center (24 hours)
Conference space
Coffee in lobby
Self-service laundry
Front desk (24 hours)
Front-desk safe
Convenience store
BBQ grill(s)
Outdoor picnic space
Fireplace in lobby
Television in lobby
Elevator
No smoking on site
Mountain Inn & Suites offers 61 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Erwin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Grab bar near toilet
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
32-inch flat-screen TV with premium cable channels
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Food and drink
Coffee/tea maker
Mini-fridge
More
Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in time starts at 3 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 19
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 10.0 per night.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in is available for a fee (subject to availability)
Rollaway bed fee: USD 10.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.
We should mention
Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Alcohol isn't served at Mountain Inn & Suites.
Property is also known as
Mountain Erwin
Mountain Inn Erwin
Mountain Inn & Suites Hotel
Mountain Inn & Suites Erwin
Mountain Inn & Suites Hotel Erwin
Mountain Inn & Suites Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Mountain Inn & Suites is a nice little hotel in Erwin TN. The same Erwin TN that just got wiped out from hurricane Helene flooding. Hotels.com refuse to give me a refund even though they have received photos of the entire hotel in shambles with nothing but piles of debris all around it. They are not and were not open. I could not call the hotel and reschedule. But Hotels.com says they cannot refund me even though the hotel was closed and halfway underwater. Hotels.com is a complete scam. I would 100% recommend staying at this hotel should they reopen. But definitely do not book through Hotels.com
Our water faucet did not work well. Other than that, it was pretty enjoyable. We were surprised at how quiet it was.
Carolyn
Stayed 2 nights in Sep 2024
8/10 Good
Kristin
22 Sep 2024
Our bed was HARD not just firm, but hard. I know that’s a personal preference but made for a rough 2 nights. The room had drywall cut out to access bathroom plumbing (I’m guessing) it was in place but unfinished. The entire hotel smelled like a musty, moldy basement. Wasn’t the worst experience but have stayed in better. Mediocre at best.
Kristin
Stayed 2 nights in Sep 2024
6/10 Okay
Terry
Travelled with family
2 Sep 2024
Liked: Cleanliness, staff & service
Only one microwave in hallway by elevator and out of order ice machine for entire floor. Totally unacceptable in ky opinion and enough of an imposition that would never consider staying here again regardless of condition in rest of hotel. Needs updating in regards to room amenities.
The staff was friendly. The breakfast sucked. There wasn’t enough food we felt like we were taking away from other guests. There was literally 3 sausages and 1 biscuit. The room had holes in the walls. You could smell the mildew and mold.
Samantha
Stayed 3 nights in Jul 2024
8/10 Good
Cynthia
Travelled with family
15 Jul 2024
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Cleanliness is Key
The hotel staff were gracious and accommodating and do the very best with what they have. The hotel is in need of investment for general upkeep and maintenance. Examples include peeling wallpaper, bathroom caulking, outside lighting around the pool and perimeter, and stocking 21st century toiletries. Overall, the excellent cleanliness of the pool, room and bathroom was unexpected. The linens were crisp and the mattress was in good condition.
Cynthia
Stayed 2 nights in Jul 2024
8/10 Good
David
10 Jul 2024
David
Stayed 1 night in Jul 2024
6/10 Okay
William
8 Jul 2024
Disliked: Property conditions & facilities
William
Stayed 1 night in Jul 2024
6/10 Okay
Justin
2 Jul 2024
Justin
Stayed 1 night in Jul 2024
6/10 Okay
Susan
Travelled with family
19 Jun 2024
Liked: Cleanliness, room comfort
It was good, the only complaint was that you had to ask for breakfast items. We were there for 3 days and nothing was set out, we had to request items from the desk clerk who was on the phone the entire time.
The motel is next to the best Mexican food I’ve eaten in a long time.
Breakfast was good the first day but declined over the next two days.
The bed cover was dirty. The sheets were stained. I would not recommend this place or stay again.
Lots of people hanging out by my truck all hours of the night from the gas station next door. I spent a lot of time looking out the window to make sure my truck was okay, which in the end it was fine. Beds were pretty hard, electric outlets were hanging by the wires.. breakfast and check in was great though!