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Mountain Inn & Suites

2.5 star property
Erwin guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Mountain Inn & Suites

Outdoor pool, pool umbrellas, sun loungers
Desk, blackout drapes, iron/ironing board, free WiFi
Exterior
Front of property
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2002 Temple Hill Rd, Erwin, TN, 37650
  • Erwin Linear Trail
    ‪7 min walk‬
  • Nolichucky River
    ‪9 min walk‬
  • USA Raft
    ‪6 min drive‬
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪40 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking (Jacuzzi)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking (Jacuzzi)

  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Honeymoon Suite

  • Sleeps 3
  • 1 King Bed

About the area

Erwin

In Erwin .Within a 10-minute walk of the hotel, you'll find Erwin Linear Trail and Nolichucky River. Also, Unicoi County Hospital is within half a mile (1 km) and Bend Island is within 2 miles (3 km).

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 40 min drive

Restaurants

  • ‪Pal's Drive Thru #26 - ‬4 min drive
  • ‪Dari Ace - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Hibachi House - ‬4 min drive
  • ‪Taco Bell - ‬4 min drive

About this property

Mountain Inn & Suites

Erwin guestrooms with free WiFi
Mountain Inn & Suites offers its guests an outdoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 215 square feet (20 square meters) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Mountain Inn & Suites. Free self parking is available.

This Erwin hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 4 levels
  • 215 sq ft of conference space
  • 20 sq m of conference space
  • Built in 1998
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Mountain Inn & Suites offers 61 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Erwin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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  • Parking included
  • Free WiFi
  • Air conditioning
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Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Mountain Inn & Suites.

Property is also known as

Mountain Erwin
Mountain Inn Erwin
Mountain Inn & Suites Hotel
Mountain Inn & Suites Erwin
Mountain Inn & Suites Hotel Erwin

Mountain Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 150 out of 473 reviews
Rating 8 - Good. 178 out of 473 reviews
Rating 6 - Okay. 93 out of 473 reviews
Rating 4 - Poor. 36 out of 473 reviews
Rating 2 - Terrible. 16 out of 473 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mazariego

Stayed 1 night in Sep 2024

6/10 Okay

Rachel

Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mountain Inn & Suites is a nice little hotel in Erwin TN. The same Erwin TN that just got wiped out from hurricane Helene flooding. Hotels.com refuse to give me a refund even though they have received photos of the entire hotel in shambles with nothing but piles of debris all around it. They are not and were not open. I could not call the hotel and reschedule. But Hotels.com says they cannot refund me even though the hotel was closed and halfway underwater. Hotels.com is a complete scam. I would 100% recommend staying at this hotel should they reopen. But definitely do not book through Hotels.com
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Danny

Travelled with partner
Liked: Cleanliness, amenities
Not bad.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small town hotel with great staff and great community. They go above and beyond to make the customers stay as smooth as possible
Stayed 2 nights in Sep 2024

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our water faucet did not work well. Other than that, it was pretty enjoyable. We were surprised at how quiet it was.
Stayed 2 nights in Sep 2024

8/10 Good

Kristin

Our bed was HARD not just firm, but hard. I know that’s a personal preference but made for a rough 2 nights. The room had drywall cut out to access bathroom plumbing (I’m guessing) it was in place but unfinished. The entire hotel smelled like a musty, moldy basement. Wasn’t the worst experience but have stayed in better. Mediocre at best.
Stayed 2 nights in Sep 2024

6/10 Okay

Terry

Travelled with family
Liked: Cleanliness, staff & service
Only one microwave in hallway by elevator and out of order ice machine for entire floor. Totally unacceptable in ky opinion and enough of an imposition that would never consider staying here again regardless of condition in rest of hotel. Needs updating in regards to room amenities.
Stayed 1 night in Aug 2024

6/10 Okay

keith

Liked: Staff & service
1
Stayed 2 nights in Aug 2024

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Samantha

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I wouldn’t recommend this place
The staff was friendly. The breakfast sucked. There wasn’t enough food we felt like we were taking away from other guests. There was literally 3 sausages and 1 biscuit. The room had holes in the walls. You could smell the mildew and mold.
Stayed 3 nights in Jul 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Cleanliness is Key
The hotel staff were gracious and accommodating and do the very best with what they have. The hotel is in need of investment for general upkeep and maintenance. Examples include peeling wallpaper, bathroom caulking, outside lighting around the pool and perimeter, and stocking 21st century toiletries. Overall, the excellent cleanliness of the pool, room and bathroom was unexpected. The linens were crisp and the mattress was in good condition.
Stayed 2 nights in Jul 2024

8/10 Good

David

Stayed 1 night in Jul 2024

6/10 Okay

William

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Justin

Stayed 1 night in Jul 2024

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, room comfort
It was good, the only complaint was that you had to ask for breakfast items. We were there for 3 days and nothing was set out, we had to request items from the desk clerk who was on the phone the entire time.
Stayed 3 nights in Jun 2024

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front dest clerk was super friendly and helpful. She went out of her way to accomodate us
Stayed 1 night in Jun 2024

8/10 Good

DeeAnna

Travelled with family
Stayed 2 nights in May 2024

2/10 Terrible

Barbara

Disliked: Cleanliness, property conditions & facilities
The motel is next to the best Mexican food I’ve eaten in a long time. Breakfast was good the first day but declined over the next two days. The bed cover was dirty. The sheets were stained. I would not recommend this place or stay again.
Stayed 1 night in May 2024

10/10 Excellent

DeeAnna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Katherine E

Liked: Cleanliness, staff & service
Front desk person was awesome
Stayed 1 night in May 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 1 night in May 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and accommodating staff. Property was clean, and the price was fair. I would stay again.
Stayed 1 night in May 2024

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lots of people hanging out by my truck all hours of the night from the gas station next door. I spent a lot of time looking out the window to make sure my truck was okay, which in the end it was fine. Beds were pretty hard, electric outlets were hanging by the wires.. breakfast and check in was great though!
Stayed 1 night in Apr 2024