Ratings based on 330 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 9, 2024 on Expedia
A well positioned hotel for the shops and restaurants, the staff are very helpful and friendly, the buffet breakfast is superb. All in all a very nice hotel where we have enjoyed staying several times.
Comment from Hotel Management
Sep. 15, 2024 by Dennis, Hotel Management
Dear Dennis,Thank you so much for your wonderful feedback. We're thrilled to hear that you enjoyed your stay and found our location convenient for shops and restaurants. It's great to know that our staff made a positive impression and that you loved the buffet breakfast. We truly appreciate your loyalty and are delighted that you've chosen to stay with us several times.We look forward to welcoming you back again soon!Best regards,Hesperia Andorra.
2 out of 5
by A traveller

Posted Dec. 15, 2023 on Hotels
Stating that the rooms are air conditioned is a lie! The control is with the hotel, and in winter months the conditioner only heats the room, so if it's a warm week they tell you open the window or check out without refund! (Without you mentioning the check out)
5 out of 5
by A traveller

Posted Jul. 28, 2023 on Hotels
Staff at check in were great. Very helpful with getting luggage to the room.
Comment from Hotel Management
Aug. 9, 2023 by Golden Tulip Andorra Fenix, Hotel Management
Good morning Mrs. Mary,We positively appreciate that you have taken a few minutes to assess your stay with us.We hope to see you soon.All the best,
5 out of 5
by A traveller

Posted Mar. 12, 2023 on Expedia
A well placed hotel, convenient for the shops and restaurants.
2 out of 5
by A traveller

This traveller left a rating score only Posted May 9, 2022 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 10, 2022 on Expedia
5 out of 5
by A traveller

Posted Mar. 6, 2022 on Expedia
The hotel is excellent and in a good position. The staff are very friendly and helpful. The only thing that was slightly disappointing was the breakfast, we understood that due to COVID restrictions the buffet breakfast was not possible and the food had to be served to us, but even the cooked food was not very hot which was due to the circumstances not the hotel's fault.
5 out of 5
by A traveller

Posted Jan. 4, 2022 on Hotels
Excelent hotel
Comment from Hotel Management
Jan. 6, 2022 by Equipo de Dirección., Hotel Management
Estimada Lorena, Muchas gracias por elegir nuestro Golden Tulip Fénix y por compartir la experiencia con nosotros. Nos hace mucha ilusión recibir cada una de tus palabras y tan excelente valoración. Esperamos muy pronto volver a disfrutar con tú visita y darte la mejor de las bienvenidas. Atentamente, Equipo de dirección. Daguisa Hotels.
5 out of 5
by A traveller

Stunning

Posted Oct. 13, 2021 on Hotels
A wonderful hotel in a great location with stunning views
Comment from Hotel Management
Oct. 14, 2021 by Equipo de Dirección, Hotel Management
Dear Brian, Thank you for choosing our Golden Tulip Fènix. We are very happy to read each of your words and the recognition of our work and team. Brian, we are looking forward to welcoming you back !!! Receives a warm greeting, Direction Team. Daguisa Hotels.
5 out of 5
by A traveller

Great location and super clean

Posted Aug. 1, 2021 on Hotels
Super fast check-in, super clean due to Covid procedures (including free mask and gel) and great location with lots of cafes , supermarkets and at usual shopping street.
Comment from Hotel Management
Aug. 3, 2021 by Equipo de Dirección, Hotel Management
Dear Leonardo, Thank you for choosing our Golden Tulip Fénix hotel. We are very happy to know that your stay has been pleasant and that you enjoy our location and our COVID measures. It will be a pleasure to welcome you again. All the best, Golden Tulip Fénix