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Room options

View all photos for Superior Suite (2 adults and 1 child)

Superior Suite (2 adults and 1 child)

Superior Suite (2 adults and 1 child)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, laptop workspace

Standard Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite (3 people )

Minibar, in-room safe, desk, laptop workspace

Superior Suite (3 people )

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Suite (4 people)

Minibar, in-room safe, desk, laptop workspace

Superior Suite (4 people)

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Suite

Minibar, in-room safe, desk, laptop workspace

Superior Suite

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Suite (2 people)

Minibar, in-room safe, desk, laptop workspace

Superior Suite (2 people)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 14 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
Mercure Andorra
Pool
Spa
Pet-friendly
Restaurant
4.1 out of 5, Very good, (265)
The price is CA $343
per night
CA $365 total
includes taxes & fees
6 Dec - 7 Dec
Mercure Andorra

About the area

Les Escaldes

Central Escaldes-Engordany getaway .Within a 5-minute walk of this Escaldes-Engordany hotel, you'll find Sant Pere Martir Church and Escaldes-Engordany Arts Centre (CAEE). Blau Lake Trail and Perfume Museum are also within half a mile (1 km).

What's nearby

  • Illa Carlemany Shopping Center - 10 min walk - 0.9 km
  • Caldea Spa - 10 min walk - 0.9 km
  • Andorra Massage - 16 min walk - 1.4 km
  • Pyrenees Andorra Shopping Centre - 3 min drive - 2.5 km
  • Casa de la Vall - 4 min drive - 3.1 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 52 min drive
  • La Seu d'Urgell (LEU) - 53 min drive

Restaurants

  • ‪La Tagliatella Escaldes - Engordany. Andorra - ‬8 min walk
  • ‪Excalibur - ‬5 min walk
  • ‪Marisqueria Don Denis - ‬10 min walk
  • ‪VIENA - ‬9 min walk
  • ‪Bar Restaurante Els Jardins - ‬6 min walk

About this property

Hotel SPA Termes Carlemany

4-star spa hotel near Caldea Spa
Hotel SPA Termes Carlemany offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A seasonal outdoor pool, spa services, and multilingual staff are also featured at Hotel SPA Termes Carlemany. You'll have access to the outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Escaldes-Engordany hotel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 3 levels
  • Deli
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel SPA Termes Carlemany offers 33 accommodations with minibars and laptop-compatible safes. 23-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Escaldes-Engordany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including thalassotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. There are hot springs/mineral springs on site.

Languages

Catalan, English, French, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 18 per night)
  • Limited onsite parking
  • Onsite parking options include a garage
  • Offsite parking within 984 ft (EUR 18 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 14.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Access to nearby outdoor pool
  • Fitness center
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • 23-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14.95 per person
  • Covered self parking fee: EUR 18 per night
  • Nearby parking fee: EUR 18 per day (984 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Half board rate plans do not include drinks.

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel I Termes Carlemany
Hotel I Termes Carlemany Escaldes-Engordany
I Termes Carlemany
I Termes Carlemany Escaldes-Engordany
Hotel Spa Termes Carlemany Escaldes-Engordany
Hotel SPA Termes SERHS Carlemany Escaldes-Engordany
Spa Termes Carlemany Escaldes-Engordany
Spa Termes Carlemany
SPA Termes SERHS Carlemany Escaldes-Engordany
SPA Termes SERHS Carlemany
Hotel Spa Termes SERHS Carlemany Andorra/Escaldes-Engordany
Spa Termes Carlemany
Hotel SPA Termes Carlemany Hotel
Hotel SPA Termes SERHS Carlemany
Hotel SPA Termes Carlemany Escaldes-Engordany
Hotel SPA Termes Carlemany Hotel Escaldes-Engordany

Hotel SPA Termes Carlemany Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 69 out of 161 reviews" "
Rating 8 - Good. 59 out of 161 reviews" "
Rating 6 - Okay. 23 out of 161 reviews" "
Rating 4 - Poor. 5 out of 161 reviews" "
Rating 2 - Terrible. 5 out of 161 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very pleased with our stay and very happy with everything. The room was spacious and very clean and quiet. The service was great. We had dinner at the hotel one night and the food was very good. I was especially pleased that the menu had some excellent GF options. Overall this was a great experience at a great value and we were happy w everything.
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Stayed 2 nights in May 2024

8/10 Good

Nhora Juliana

Stayed 2 nights in Sep 2023

6/10 Okay

Angel

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The beds were extremelly soft. We got a backache
Stayed 1 night in Oct 2022

10/10 Excellent

Peter, Edinburgh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good location. Nice spa facilities. Would happily return
Stayed 4 nights in Jun 2022

10/10 Excellent

Juan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It is the second time I stay in SPA Termes Carlemany, because I find it perfect for a short stay in Andorra. Has spa and it is close to shops. Moreover, it has an excellent restaurant and the staff is very friendly and helpful. I am very satisfied with the service it provides and I count on staying again in my next trip to Andorra.
Stayed 1 night in Jun 2022

4/10 Poor

Maria Del Carmen

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is very old and does not smell nice, needs a renovation not a 4 stars and not even close. Not worth it the high price at all
Stayed 2 nights in Dec 2021

8/10 Good

Leen, Den Haag

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is well at the Carlemany, great people, in for a chat, warm and welcoming. Upon arrival you can park near the front door and unload the luggage, to park the vehicle 100 meters up the road in a locked parking place. If you are travelling by motorcycle, the parking lot is a bit of a challenge, as the card reader to open the door is on a steep slope. The rest, marvellous!
Stayed 1 night in Sep 2021

6/10 Okay

georges

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The bed was dead and if you like to sleep on the road, this is the perfect place The people are very nice and they have a excellent service
Stayed 1 night in Dec 2020

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms with a view !!!
I arrived out of season to a warm greeting followed by a more than adequate room. The town its self was a bit quite as it was out of season so I settled for dinner at the hotel what a result !! 3 courses for 16 euros the food was good especially the Jambon starter which I would highly recommend overall a good hotel to stay.
Stayed 1 night in Jun 2019

8/10 Good

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great except for pricey breakfast!
Wonderful place, a little out of the way which is what we wanted, about 10 minutes outside of Arles. Great pool, relaxing, good service. The ONLY downside was breakfast. Since it's out of the ways, you'd think that breakfast would be included but it isn't, fine. But a whopping 16 Euros per person....not worth it at all! And they don't tell you this until you're ready to check out. When you check in they tell you just about everything else, including the breakfast hours but they forget the minor detail of the 16 Euro breakfast. And no wi-fi in the rooms, only in the lobby.
Stayed 1 night in Aug 2018

8/10 Good

David

Liked: Cleanliness, staff & service
Car park and swimming pool separate from the hotel. Bedrooms are dated. However, staff were helpful and evening meal in restaurant was excellent.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious family room, our girls loved the spiral staircase to their sleeping area.

8/10 Good

raymond, Quillan

Liked: Staff & service
Andorra shopping
5 minute walk to main shopping area. Outdoor pool is further up the hill at same location as parking.

8/10 Good

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aconsejo coger el parking del hotel, ya que hay pocos aparcamientos y todo son zona azul y zonas de parking de pago
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Buena experiencia. Y lo mejor de todo, la atención de todos los trabajadores.
Stayed 1 night in May 2024

10/10 Excellent

Marta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ha ido muy bien, el hotel está bien cuidado, muy limpio. La única pega es el precio del parking, un poco caro en mi opinión.
Stayed 2 nights in Mar 2024

10/10 Excellent

francisco, Reus

Liked: Cleanliness, staff & service, property conditions & facilities
Bona localització, tracte proper i atent, esmorçar buffet variat i complet, i aigua termal a l'habitació.
Stayed 1 night in Feb 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toppklass
Väldigt seviceminded personal. Restaurang och frukost i toppklass. Rummet och säng mycket komfortabelt. Spa gör det lilla extra. Hela vistelsen var sammantaget mycket mycket bra.
Stayed 1 night in Mar 2024

8/10 Good

ANTÓNIO

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Cristina

Travelled with group
Liked: Cleanliness, staff & service
Bien, necesita con algunas mejoras
Hemos estado 4 personas alojadas un fin de semana usando dos habitaciones. El personal del hotel ha sido muy amable y profesional todo el tiempo. Tuvimos un problema con la calefacción la primera noche, nos dejaron una estufa de manera provisional y al día siguiente lo solucionaron. Las camas no eran cómodas, los colchones eran demasiado duros y no hemos podido descansar plenamente. Todo estaba muy limpio.
Stayed 2 nights in Jan 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un fin de año
Un servicio muy atento, con una calidad en los menús muy notable. Queremos destacar a Cristina, una profesional del spa y de masaje. Con su alegría y su positivismo, hace que te de ganas de repetir.
Stayed 2 nights in Dec 2023

10/10 Excellent

JAEMOON

Stayed 2 nights in Dec 2023