Note fondée sur 4 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A MUST STAY FROM STEVE & CHARMIAN
Publié le 30 mai 2022 sur HotelsIF YOU WANT A REALLY FRIENDLY SERVICE AND COMFORTABLE STAY THEN THIS IS THE PLACE TO BE, WE CANNOT URGE YOU ENOUGH TO STOP OVER AT THIS DELIGHTFUL SPACIOUS RANCH TO ROAM FREELY AND FEEL FREE UPON NATURE WHICH HAS ALL TO OFFER, THE HOSTS WERE EXCELLENTE AND VERY ACCOMMODATING, LOVELY PEOPLE, YOU WILL HAVE A LOVELY STAY HERE, WELL WORTH STOPPING OVER FOR A WEEK OR SO, FOR A GREAT TIME WITH THE BIRDS ,TREES & BEES, THE HOSTS WILL DEFINITELY MAKE YOUR STAY VERY COMFORTABLE AND WELCOMING, DO TRY TO STOP THERE YOU WISH YOU HAD WITH LAZARO & ADELE XX AT THE CASADOS RANCH.
par un voyageur
Publié le 3 janv. 2022 sur Expedia
Only 1 star because I did not like my dogs being attacked by their pit bull. I think if someone post their property as pet friendly that the visiting pets will not be attacked.
The dogs was just doing its job watching the property so I do not blame the dog. However, the owner should make absolutely for certain that the dog cannot get out of its enclosure and attack visiting pets.
By miracle it appears that my dogs were not seriously harmed. But that is not an excuse. I am very glad the dog did not turn on me when I tried to protect my dogs the best I could.
Other than that, the host were friendly and I like the place for its rustic style.
Commentaires de Gestion de l’hôtel
4 janv. 2022 par Casados Ranch, Gestion de l’hôtel
just to complement the guest's comment I want to clarify some points:
1.- At the time of reservation, the guest never stated that he would arrive with his pets.
2.- Because it is a pet-friendly place, you have the right to a pet and the guest arrived with 2 pets without previously expressing them.
3.- Although my pets are pit bulls, they are used to living with tourists since they were little.
It is also important to clarify that lodging service is provided within a nature reserve, so when you arrive, pets should not be released without the supervision of their owner.
Once this inconvenience has been clarified, we reaffirm our commitment to our clients to offer them a better service every day.
Atte.
Casados Ranch
par un voyageur
Publié le 2 janv. 2022 sur Hotels
Fueron super amables, llegamos de noche y aunque no tenían servicio de cenas nos la ofrecieron.
Commentaires de Gestion de l’hôtel
4 janv. 2022 par Casados Ranch, Gestion de l’hôtel
Estamos conservando este pedasito de selva campechana, así que con su visita contribuye enormemente a la conservacion de la biodiversidad.
Siempre estamos tratando de ofrecer un mejor servicio.
Estamos para servirle.
Atte.
La familia Casados Ranch
par un voyageur
Publié le 6 mars 2019 sur Hotels
Commentaires de Gestion de l’hôtel
2 avr. 2019 par Casados Ranch, Gestion de l’hôtel
Thanks!!
