Note fondée sur 43 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,5 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Parfait de A à Z.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Guest Experience Ambassador, Gestion de l’hôtel
Dear Stephanie,Thank you so much for sharing your experience with us and for your kind words.The team can't wait to welcome you back!Kind regards,Natàlia RamonFront Office Assistant Manager
par un voyageur de FEUCHEROLLES
Publié le 23 mai 2024 sur Expedia
par un voyageur
Séjour fantastique
Publié le 17 oct. 2023 sur HotelsSi l'hotel est un peu loin du centre de Marbella en voiture, il est idéalement situé au bord de la mer.
L'endroit est magnifique pour se détendre et s'amuser.
Le clientèle visée est une clientèle relativement jeune et aisée (musique au bord de la piscine notamment).
Commentaires de Gestion de l’hôtel
9 nov. 2023 par Javier del Pozo, Gestion de l’hôtel
Dear Jérôme,Merci for choosing us on your recent stay in Costa del Sol!I am extremelly happy to read that you enjoyed our facilities and atmosphere of our beach resort. A positive review is as important as anything to us and gives us the reassurance that we are doing things the right way!Thank you again for taking the time to submit the review and we hope to welcome you back in the future.Sincerely,Javier del PozoFront Office Manager
par un voyageur
Publié le 19 août 2024 sur Expedia
Amazing! Stayed here for 4 nights with husband, 17yr daughter & 20yr old son. Hotel and service was fantastic, beautiful setting, staff cannot do enough for you. Dj around the pool from 2pm , the beach is chill again with amazing service from gorgeous beach bar. Yiu have what’s app service with concierge where they will recommend & book anything for you. Had such a 5 star stay, highly recommend and will definitely return :)
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Guest Experience Ambassador, Gestion de l’hôtel
Dear Natalie,Thank you so much for sharing your experience with us and for your kind words about the team.We are pleased to know that you enjoyed the music, the food and the beach!The team can't wait to welcome you back!Kind regards,Natàlia RamonFront Office Assistant Manager
par un voyageur
Publié le 15 août 2024 sur Expedia
Nothing to add
par un voyageur
Publié le 14 août 2024 sur Expedia
The hotel is excellent except that at breakfast they are understaffed so takes long for them to take your order and for the pool and beach restaurant there is a point when they can’t handle orders so they stop taking them. Otherwise they are great but the problem with the food is a real issue they need to solve
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Guest Experience Ambassador, Gestion de l’hôtel
Dear Jennifer,Thank you so much for sharing your experience with us, we are glad to know that you found the hotel excellent.We would like to thank you for the constructive comments too as can help us to improve and will be shared with all the departments involved.The team can't wait to welcome you back!Kind regards,Natàlia RamonFront Office Assistant Manager
par un voyageur
Publié le 6 août 2024 sur Hotels
par un voyageur
Publié le 2 août 2024 sur Expedia
The property was great, GORGEOUS spot. Felt out of this world. The Greek restaurant best I’ve been to in awhile, staff was super friendly and helpful.
Only downfall was the pool area, as a guest paying a lot of money to stay a night I should be able to lounge where I want and not asked to be move because I need to pay!!!!
Should got theirs guest staying at the hotel first.
Commentaires de Gestion de l’hôtel
2 août 2024 par Guest Experience Ambassador, Gestion de l’hôtel
Dear Karianne,Thank you so much for your feedback. We really appreciate you taking the time to tell us about your stay.Sorry to hear that your experience at the pool area was a downfall. Sunbeds are for our hotel guests first. We are not really sure why you would have been asked to move as this shouldnt have been the case as a hotel guest. Have you left the hotel yet? We would love to talk to you if you are still around. Please let us know!Best regards
par un voyageur
Publié le 31 juill. 2024 sur Expedia
par un voyageur
Publié le 29 juill. 2024 sur Hotels
