Note fondée sur 86 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 oct. 2024 par Elizabeth, Gestion de l’hôtel
Thank you for letting us know about things that went on during you stay. We are thankful for you disclosing these things as we strive to better our service. Thank you for staying with us and your comments.
par un voyageur
Publié le 17 oct. 2024 sur Expedia
The young man at the help desk lied to us about cancelling our reservations. We did not stay there and they charged us the whole amount. Should have only charged us for one nights stay. The room was old and moldy smelling with no mountain view. I would not recommend anyone staying there. You need to change what you have on the internet as this is false advertising.
Commentaires de Gestion de l’hôtel
9 déc. 2024 par Hotel Management, Gestion de l’hôtel
Our apologies for not meeting your expectations. Please contact us directly so that we may resolve your billing concerns. Thank you for letting us know.
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Loved our stay here and would come back. Rooms were updated and clean. View of the mountains were amazing and elk near by. Great location near shopping and national park entrance.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Elizabeth, Gestion de l’hôtel
Glad you enjoyed your stay! We would love to welcome you back again!
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Elizabeth, Gestion de l’hôtel
Thank you for this feedback. We appreciate you staying with us.
par un voyageur
Publié le 10 oct. 2024 sur Expedia
Seeing all the elk and mule deer
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Dionne, Gestion de l’hôtel
Hello John, We are so happy that you were able to see the elk and mule deer. We are happy to hear that you enjoyed your stay here at Trailborn Rocky Mountains Outpost and we would love to have you back here for a future stay!
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Dionne , Gestion de l’hôtel
Hello Jacqueline!We are happy that you enjoyed your stay here at Trailborn Rocky Mountains Outpost and we would love to have you back for a future stay!
par un voyageur
Not recommending
Publié le 6 oct. 2024 sur Hotelsseems like a remodeled motel - old structure with room door can’t be closed, and no sound proofing that you can hear whenever your neighboring guests use restroom, & no elevator either if you have to carry heavy luggage & gear upstairs.
Commentaires de Gestion de l’hôtel
27 oct. 2024 par Elizabeth, Gestion de l’hôtel
Thank you for letting us know about things that went on during you stay. We are thankful for you disclosing these things as we strive to better our service. Thank you for staying with us and your comments.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
I can't honestly review TRMO since when we arrived with a pre-paid reservation, they didn't have a room for us. Connor was very nice and booked us in a room at their sister hotel which was very nice. Unfortunately, they charged us again for two nights. This still has not been resolved. They blamed it on Expedia. Not sure who is at fault, but it was a very frustrating experience.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Beautiful property close to town and dining options. Was a wonderful night's stay before hitting the national forest. Highly recommend
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Dionne , Gestion de l’hôtel
Hello Ashley!We are so happy to hear that you enjoyed the location and amenities that we have to offer here at Trailborn Rocky Mountains Outpost! We would absolutely love to have you back for a future stay!
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 oct. 2024 par Elizabeth, Gestion de l’hôtel
Thank you for letting us know about things that went on during you stay. We are thankful for you disclosing these things as we strive to better our service. Thank you for staying with us and your comments.
