Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
2,0 Service et personnel
2,6 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Definitely the worst hotel I've ever stayed in
Publié le 30 déc. 2014 sur HotelsHotel is very far from anything, you can't just walk, even if you want to walk through slums, because everything else is on the other side of the river connected by two cars-only bridges. You have to get a rickshaw for 300-500rupees one-way.Take that into consideration when thinking about saving $30 off downtown located hotel.
When I arrived for a checkin they didn't have my hotels.com reservations. Ok, they've asked me to send vouchers via email, and I did that. Despite the fact, that I had booked and paid for Executive room with kitchen and city view, they gave me a double with stone wall view, two rooms away from the restaurant and conference hall aka "party place". Walls are sliver thin. So every day I'd wake up at 7am, because people would start coming for breakfast blabbing on their way, and go asleep at 1am when people finally stop partying (they rent "party place" for non-guest parties).
Mentioned all that to staff to no avail.
The room doesn't have any heaters, so when it's 5C outside, it's like 15C inside. No hot water either, only mildly tepid - I'd say at most 20C. For the first day I had no toilet paper.
In-room WiFi at best 1mbps, when standing near the door, when it works at all.
Specifically asked the night previous to long-awaited checkout for a taxi at 7am next morning, only to be said at 7am that all taxis are booked, get a rickshaw.
par un voyageur de Delhi
Decent hotel, disappoints on random things
Publié le 26 nov. 2014 sur ExpediaChecked into three rooms with my family. Checkin was quick. Rooms are not as luxurious as portrayed in pics.
Good stuff:
- staff is helpful
- there's free wifi
- food at the restaurant is decent
Bad stuff:
- staff can be amateurish at times
- dishes at kitchen are not cleaned well
par Moa de Sverige
Uselt!
Publié le 19 nov. 2014 sur HotelsVi hade smutsiga sängkläder och handdukar när vi checkade in. Ingen städade vårat rum under tiden vi bodde där. Vi hade aldrig varmvatten och vid ett tillfälle hade vi inte ens vatten! Servicen var inte bra och det var väldigt omständigt att få wifi att fungera.
par un voyageur
very bad
Publié le 12 nov. 2014 sur HotelsIts a third class hotel....will never recommend it to anybody.
par Mahssa de Stockholm
Major disappointment
Publié le 31 oct. 2014 sur HotelsDescription on hotels.com is straight up a falsification from the management.as an example the hotel claims online to be 4 stars but in real life they say 3.
No non-smoking rooms despite claiming so.
Sheets were not changed in the rooms. There were blood on the sheets. There were hair in the beds. One room also had hair on the soap and on the floor in the shower. None of the mirrors were cleaned. We were shuffled around for 1 hour in between rooms until we had it and shouted at the manager to upgrade us. He finally did. Although the sheets were used we did not have energy in complaining anymore also in the upgraded room the toilet was dirty. The response from the manager was to say sorry no staff due to major holiday (Diwali). Hot water in the shower only mornings without informing us. If you as we wanted to visit Taj early forget about breakfast and shower before the visit.
The service in the restaurant was poor. The food was expensive but nothing to write home about.
This is to management issues. Sorry to see as it is a great hotel if handled right.
Will be run down quickly if nothing is done.
The Taj Mahal visit was amazing. Go there and stay somewhere else.
We live in India and this is the biggest let down on our expectations.
par Maria de Danmark
Lækkert
Publié le 26 oct. 2014 sur HotelsLækkert nyt hotel i udkanten af agra.
Personalets engelsk er begrænset og gjorde det svært at kommunikere.
Ellers fuld tilfredshed
par un voyageur de Noida, UP.
Worst experience ever!!
Publié le 18 oct. 2014 sur ExpediaIt was my first experience with expedia and hotel madhushrie. Both were not encouraging. Hotel room snaps shown on expedia and hotel website were fake. Hotel room was ok hwever it did not have any facility or service matching any 3star property. Food was worst i ever cud expect. electricity supply kept on intrupped repeatedly and once i really had to ask reception to turn generator on which they did not do till 10 Mins..
breakfast was included in package but hotel staff denied when i asked them fr breakfast at 11am saying that we only serve breakfast till 10 Am and no courtsey at all, i thought as if i was staying in a guest house rather than 3 Star hotel.
overall bad experience not recommended at all.
par un voyageur de Mumbai
located close to the taj.
Publié le 8 oct. 2014 sur Expedia
Pour : New hotel. good, clean rooms.
Contre : better service, better maintenance of an otherwise good property.
Emplacement : Taj mahal and Agra fort are quite closeby.
Rooms are luxurious. Though no hot water in the rooms. Room service very slow and needs reminders. cant rely on their taxi bookings as taxi didn't turn up at appointed time. looks like they forgot to book the car. If you plan leaving early for sightseeing (before 730am) etc, don't count on their kitchen/ room service. they have kitchen staff come in only by 730am. Guess they were overwhelmed by the sudden rush in the long weekend holiday. No remote for airconditioner which was located a good 9 feet high and couldn't adjust temperature/ fan speed. Our room would have a quirky main switch which would switch off power odd times at night. Had to fiddle with the main switch few times to get power back on.
par un voyageur de TH
Clean comfort but staff lack of efficiency
Publié le 29 sept. 2014 sur Expediaeasy checkin by expedia voucher print out. However, staff knocked door for passport and return after half and hour then in the morning they ask again because they forgot to photo copy visa page.
Food in the voucher said to be buffet but in the end we need to order from kitchen. And they tried to charge us until we showed them voucher.
Anyway its clean, comfort and new hotel.
Recommandé
pour Tout le mondepar un voyageur de delhi
Welcoming and cheerful staff!!
Publié le 19 août 2014 sur ExpediaWe went to this place on weekend it was quite busy place but still all the staff were trying hard to keep up standard and making stay comfortable for each guest.
