Note fondée sur 134 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,5 Service et personnel
3,4 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Monthly trip
Publié le 18 août 2024 sur HotelsWas on a weekend trip for family gathering. The owner was very polite and understanding we needed a few more hours after the set check out time. Was older hotel but room was clean and smell fresh. We have stayed here each time we visit the town
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Karen,Thank you for your kind review! We're delighted to hear that you had a great stay and appreciated our understanding and hospitality. It's wonderful that you've made us your go-to place when visiting the town. We look forward to welcoming you back on your next trip!Sincerely, Hotel Manager
par un voyageur
Publié le 17 août 2024 sur Expedia
Dirty is an understatement the bathroom had dead roaches everywhere the bathroom light was flickering had to switch room the next room wasn’t any better there was a nasty odor and the blanks were stained and the ac filters were filthy I would never stay there again. The hotel staff was rude and slow on requests
Commentaires de Gestion de l’hôtel
25 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,I'm deeply sorry for the unacceptable conditions you encountered during your stay. The issues you described, including the cleanliness of the rooms, the state of the bathroom, and the attitude of our staff, are far below the standards we strive to maintain. I understand how frustrating this must have been, and I sincerely apologize for the inconvenience.Your feedback is crucial, and I will ensure that these concerns are addressed immediately with our housekeeping and maintenance teams, as well as with our staff to improve our service. I appreciate you bringing this to our attention, and I'm truly sorry that we let you down.Sincerely, Hotel Manager
par un voyageur
Beware! Hotel misadvertised.
Publié le 6 août 2024 sur HotelsProperty listed as free-breakfast, when in fact breakfast was discontinued in 2020 but that has never been updated on websites. The hotel isn't apologetic or helpful at all. There is no notice about this and we found out in the morning when we went to the breakfast area.
However, there is a notice about the pool, which has been filled in. According to the notice, guests can show their key cards at a local community center a couple miles away to swim there, but we didn't test that.
There should at least be a notice about breakfast as well, or mention of this fact when checking in.
Aside from that, contact with staff was awkward. No staff in lobby and must contact by dialing 0 from there. I was instructed to leave the key card at the desk without handing it to anyone.
Commentaires de Gestion de l’hôtel
25 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience. I apologize for the inconvenience you faced regarding the breakfast and pool. It’s concerning that outdated information led to confusion, and I’m sorry for the lack of communication about these changes. Your suggestion to inform guests at check-in or post a notice about breakfast is valid, and I’ll ensure this feedback is addressed with our team.I’m also sorry that your interactions with our staff were less than satisfactory. We strive for a welcoming atmosphere, and it’s clear we fell short. Your experience will be used to improve our services moving forward.Sincerely, Hotel Manager
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Robert,Thanks for staying with us and giving us a 10-star rating. We appreciate your awesome feedback. I hope you will visit us again soon for another memorable stay.Sincerely, Hotel Manager
par un voyageur
Horrible!
Publié le 29 juin 2024 sur HotelsNo free breakfast and no pool like it said and the rooms was so gross upon arriviam they moved us to another room where there was bugs and we had to turn the ac which took hours to cool down. And hotels.com didnt help me so much for being a silver member
Commentaires de Gestion de l’hôtel
25 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,I’m truly sorry to hear about your disappointing experience. It’s unacceptable that the room did not meet your expectations and that there were issues with the amenities. I apologize for the inconvenience caused by the bugs, the air conditioning, and the misleading information regarding breakfast and the pool. I understand how frustrating this must have been, especially after your efforts with Hotels.com.Your feedback is important, and I will address these concerns with our team to prevent future occurrences. We appreciate your patience and hope you will give us another chance to provide a better experience.Sincerely, Hotel Manager
par un voyageur
Not good.
Publié le 20 juin 2024 sur HotelsTerrible front desk service.
Nobody at the lobby had to dial 0 to get somebody to check in, then a person came wit a grumpy/tired face.
par un voyageur
macht dem Name "Days Inn" keine Ehre
Publié le 2 mai 2024 sur HotelsDie Dame am Check-in war vollkommen überfordert und lustlos, einfach schrecklich, das angebotene Frühstück war furchtbar, der Kaffee stand wohl schon mehrere Tage in der Kaffeemaschine, es gab lediglich EINEN Gebäckteilchen pro Person und Schluss
par un voyageur
Publié le 24 avr. 2024 sur Expedia
par un voyageur
Publié le 13 avr. 2024 sur Expedia
There was hair in the drain in shower that we removed!
Clerk not friendly. Surrounding area behind plexiglas - messy.
Front entrance looked okay.
par un voyageur
Publié le 5 févr. 2024 sur Hotels
