Note fondée sur 890 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 sept. 2023 sur Expedia
Super
Commentaires de Gestion de l’hôtel
11 sept. 2023 par Dana - Assistant General Manager, Gestion de l’hôtel
We are so glad to hear you had a wonderful time. We hope to see you here should you visit Eugene again!
par un voyageur
Publié le 17 oct. 2024
Commentaires de Gestion de l’hôtel
30 oct. 2024 par John D. , Gestion de l’hôtel
Dear Richard, thank you for your 5/5 review of our property!
par un voyageur
Publié le 31 août 2024
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Dana - AGM, Gestion de l’hôtel
Thank you, Andy, for reviewing your stay with us. We thank you for choosing Graduate Eugene!
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Dana - AGM, Gestion de l’hôtel
Thank you, Bruce, for choosing Graduate Eugene! We appreciate the 10/10 rating!
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Front Office , Gestion de l’hôtel
Thank you for the 10/10 rating for your stay! We hope to be able to welcome you back soon!
par un voyageur
Publié le 5 août 2024 sur Expedia
Excellent hotel!
Commentaires de Gestion de l’hôtel
7 août 2024 par Dana - AGM, Gestion de l’hôtel
Hi Cameron,Thank you for taking the time to share your experience with us! We are thrilled to hear you had a great stay and loved our hotel! We look forward to welcoming you back on your next trip to Eugene!
par un voyageur
Publié le 4 août 2024 sur Expedia
par un voyageur
Publié le 4 août 2024 sur Expedia
Graduate Eugene is probably one of the coolest hotels I've ever been. Every single detail is designed to enhance the hotel's atmosphere and guest experience: from the University of Oregon-inspired key cards to the waffle makers turned to lamps everything is unique and leaves a smile on the guest's face. Highly recommend it!
Commentaires de Gestion de l’hôtel
5 août 2024 par John D. , Gestion de l’hôtel
Dear Nuno, thank you so much for your amazing review of our property! I am so happy to hear that you enjoyed our design details and found your stay to be interesting! We hope to welcome you back again soon on a future stay!
par un voyageur
Service level lower than expected
Publié le 2 août 2024 sur HotelsOverall, it was a great stay. The room didn't come with basic amenities like soap, coffee, a hotel overview or phone directory (I had no idea how to get ahold of housekeeping or the front desk because there was an old school push button phone in the room.) When I did figure out how to get ahold of the front desk and request soap/coffee, they said I could come down to the lobby and get it (excuse me, what?). Given that I was already getting ready for bed I asked them to deliver to my room, which is never was. For this reason I give 4 stars - it's the little things that push you to 5, and sadly that level of customer service was lacking.
Commentaires de Gestion de l’hôtel
2 août 2024 par John D. , Gestion de l’hôtel
Dear Meri, Thank you so much for your honest review of our property! I am happy to hear that overall it was a great stay, but I regret to hear that our front desk team fell short on service - I am so sorry that we did not deliver your requested amenities to your room! I hope that you will stay with us again soon so that we can show you the excellent standard of service we strive to provide on your next visit!
