Note fondée sur 857 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
4,0 Service et personnel
3,3 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 sept. 2024
No air conditioning. I stayed at the very end of September, no idea how staying in the summer would be bearable.
There is no air conditioning. There are no fans.
Despite the "leave the lights on" they do no prepare the room.
par un voyageur
Publié le 26 août 2024 sur Hotels
Booked our reservation with Experian. When we checked in, they had us booked for 2 nights! Thankfully, I had a paper copy of our reservation that said 1 night.
The manager quickly took care of the problem and credited my credit card!!
Commentaires de Gestion de l’hôtel
29 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi LaLana,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6
par un voyageur
Publié le 25 août 2024 sur Expedia
They have a pool but it was too cold to swim. I wasn’t happy when I saw they didn’t ’t have a coffee pot in the room. I had to go to the office for cups as there weren’t any in the room. No extras at all, very generic. I don’t think I would stay there again.
Commentaires de Gestion de l’hôtel
29 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Tami,Thank you for taking the time to share your feedback with us. Your comments are highly valued, and we are genuinely sorry to learn that your recent experience was not as positive as we would have likedLilith#Team6
par un voyageur
Filthiest hotel
Publié le 25 août 2024 sur HotelsThis hotel was absolutely filthy. Ypon trying to check in they coukdnt find our reservation we have had for over a month. After 29 minutes the clerk sais someone chdcked in with exact same name as you(rare name, very doubtful) then she said she was goung to the ither guys room to get it figured out. Came back & told us we were wating for him to come straighten it out. Which makes no sense because its not his fault and we arent going to stay in a room someone is checked into. After 20 minutes he never came then she got us a room. Was really weird and sketch
The roo. Was so filthy we went & bought bedding and lined the floor with towels to walk on.
I HAVE PHOTOS BUT THE U9LIAD BUTTON ISNT WORKING
Commentaires de Gestion de l’hôtel
29 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Alison,We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. Lilith#Team6
par un voyageur
Publié le 25 août 2024 sur Expedia
Motel needs serious updating. Walls are very thin and the people staying there are sketchy. On the plus side, the front desk guy that check us in and out was really friendly.
Commentaires de Gestion de l’hôtel
29 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Quintin,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Ronald,Thank you for the perfect rating!Lilith#Team6
par un voyageur
Publié le 21 août 2024 sur Hotels
par un voyageur
Publié le 21 août 2024 sur Expedia
I didn’t like anything! The place looked like a run down motel. When I arrived to check in, no rooms were clean. I waited 1hr and a half and when I went back in, they said they still didn’t have anything clean and someone just quit, I can cancel the reservation and give you a full refund. I will NEVER stay at a Motel 6! Went to another place and I paid the same amount and it was so clean and well maintained. They even offer breakfast.
Commentaires de Gestion de l’hôtel
29 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Frances,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Sam,Thank you for positively rating your stay!Lilith#Team6
par un voyageur
Great stay for low price
Publié le 17 août 2024 sur HotelsCheck in way a breeze. Front desk guy was great. No fridge or microwave but for the price, that’s ok. Room and linens were clean. It wasn’t fancy and there were some sketchy people next door to us but overall it was good
Commentaires de Gestion de l’hôtel
23 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Chandra, Thanks for your kind words and positive feedback. Hearing that you enjoyed your experience with us at Motel 6/Studio 6 truly delights us. Our priority is to provide exceptional service and create memorable experiences for our guests, and we are thrilled that we were able to meet your expectations. Your feedback means a lot to us, and we eagerly anticipate your next visit. If there is anything we can do to make your next experience even more enjoyable, please do not hesitate to let us know. Natalie #Team6
