Note fondée sur 953 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,9 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 mars 2019 sur Expedia
Commentaires de Gestion de l’hôtel
2 avr. 2019 par Manager, Gestion de l’hôtel
Thank you so much for the incredible rating. We look forward to your next visit!
par un voyageur de Montréal
Publié le 19 nov. 2018 sur Expedia
Personnel très accueillant, bonne situation géographique, chambre propre, mais un peu vieilotte, déjeuner inclus (Jus, café, Bagels, fruits, yogourts, etc.), espace un peu restreint car à même la réception de l'hôtel, mais pas de salle a manger, doit apporter le tout à la chambre. Malgré tou un très bon rapport qualité-prix.
Commentaires de Gestion de l’hôtel
20 nov. 2018 par Manager, Gestion de l’hôtel
It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. We hope you'll return to see how we continue to improve our service and hospitality.
par Ludovic
Idéal pour une étape
Publié le 25 juin 2017 sur HotelsHôtel d'étape lors de notre voyage ; idéal pour passer la nuit, propre, 1 chambre pour 4 composée de 2 pièces séparées avec chacune 1 lit double, proche commerces à pied.
par un voyageur
Publié le 23 déc. 2020 sur Expedia
The room was disgusting. There was someones old shorts under the bed skirt, and sweat stains on the mattress that were very visible through *hopefully* clean sheets. There was hair left in the shower. Cleanliness 0/10. I slept fully clothed, and actually looked around for bed bugs.
All that being said- the staff was pleasant, and we were in a pinch to find some where to sleep on a road trip, so we had to take what we could.... I wish we would have just kept driving.
Commentaires de Gestion de l’hôtel
25 déc. 2020 par Manager, Gestion de l’hôtel
Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
par un voyageur de Eugene, OR
Publié le 18 sept. 2020
Was a quiet place to stay. Staff was friendly and polite
Commentaires de Gestion de l’hôtel
18 sept. 2020 par Manager, Gestion de l’hôtel
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
par un voyageur de Orgony
Publié le 6 sept. 2020 sur Expedia
Booked this hotel just a couple days before hand. Got to the site and...... Wait for it....it was closed out of business and I was charged and they charged a non refundable rate so guess I'm out bad business decision to rent out rooms but not be in business
Commentaires de Gestion de l’hôtel
8 sept. 2020 par Manager, Gestion de l’hôtel
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience. Thank you so much for taking the time to share this review and for contacting us to give us the opportunity to address this situation.
par un voyageur de Portland
Publié le 27 août 2020 sur Expedia
The property has gone downhill are used to stay there for a long time but my son and I stayed there this last weekend everything was dirty sketchy people about the parking lot I think people are living there there was an even old car there. Spend an extra $10 and stay somewhere else
Commentaires de Gestion de l’hôtel
29 août 2020 par Manager, Gestion de l’hôtel
Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We hope to someday see you again and completely transform your view of our service and hospitality.
par un voyageur de Medford, OR
Publié le 11 août 2020 sur Expedia
The shower and the desk were comfortable to use. There was a cat-pet smell to the room but other than that the room was pleasant.
Commentaires de Gestion de l’hôtel
11 août 2020 par Manager, Gestion de l’hôtel
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our shower and your insights regarding our room. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
par un voyageur de San Francisco
Publié le 9 août 2020 sur Expedia
Stayed here on July 2020. The carpet was dirty, smelled bad, sticky, I couldn’t sleep because I didn’t felt safe. I picked this place just to sleep while in a road trip and since is so close to Oregon University I thought it was a “ok” area, but it was creepy.
Commentaires de Gestion de l’hôtel
10 août 2020 par Manager, Gestion de l’hôtel
Through feedback like yours we are able to address our weaknesses and to improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.
par un voyageur
Publié le 31 juill. 2020 sur Expedia
The shower was nice. BLM was protesting but didn’t have any problems.
Commentaires de Gestion de l’hôtel
1 août 2020 par Manager, Gestion de l’hôtel
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our shower. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
