Note fondée sur 761 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2019 par Daniel, Gestion de l’hôtel
Thank you so much for taking the time to leave us a review
par Michael & Cas de France
Pretentious and how
Publié le 16 oct. 2012 sur Expedia
Pour : Nothing springs to mind
Contre : Not being in the traditional building with the promised large, high ceiling room.
A hotel which believes itself to be a lot better than it really is. The Hotel is pretentious but does not live up to the expectations these pretentions create. The staff were badly trained, condiscending (" if you are cold, there is a thermostat to turn up - and we don't charge for that") and selective in giving attention to customers.
The service in the restaurant was poor, our waiter talked all night to the next table and our four courses took 2.5 hours to serve, three of the four courses were cold dishes and the hot dish was cold when it arrived.
The 40+ page wine list was so over the top as to be a joke, wish I could have challenged them on one or two items there perported to have available!
Recommandé
pour Couplespar un voyageur de Paris, France
charme aux US
Publié le 2 juin 2010 sur Expediaun hôtel élégant, un cadre agréable et raffiné, un accueil charmant et très professionnel, et le petit déjeuner un régal pour les papilles, bref tous les ingrédients pour passer un séjour réussi.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Troy-GM, Gestion de l’hôtel
Thank you for reviewing -- if there was anything you thought we could have improved on please let us know
par un voyageur
Publié le 6 août 2024 sur Expedia
Very warm and friendly staff.
Very clean property.
Commentaires de Gestion de l’hôtel
9 août 2024 par Troy-GM, Gestion de l’hôtel
Thanks for recognizing the staff
par un voyageur
Publié le 3 août 2024 sur Hotels
Was not good very sketchy
Commentaires de Gestion de l’hôtel
5 août 2024 par Troy- GM, Gestion de l’hôtel
Sorry you didn't enjoy your stay - If you would like to contact us directly I'm the GM and would love to learn more about your stay.
par un voyageur de Washington
Publié le 1 août 2024 sur Expedia
Beautiful hotel with great staff!
Commentaires de Gestion de l’hôtel
3 août 2024 par Troy-GM, Gestion de l’hôtel
Thanks for your kind words - we have a great staff!
par un voyageur
Publié le 1 août 2024 sur Expedia
The hotel was beautiful and the room was comfortable with many amenities. Staff was also super friendly and helpful. The neighborhood surrounding isnt lovely but it is walking distance to Old Town which is cool.
Commentaires de Gestion de l’hôtel
1 août 2024 par Troy-GM, Gestion de l’hôtel
Katherine,Our staff make it all happenThanks so much
par un voyageur
Excellent, I will be back.
Publié le 30 juill. 2024 sur HotelsI really loved this place - the check in and check out folks were SO welcoming and accommodating, I will definitely stay here next time. The bed was comfy, the room was VERY quiet even though on the first floor near the restaurant/bar and parking lot. I didn't get to use the bathtub but 100% want to come back just to use the bath salts and fanciness and eat in the restaurant.
Commentaires de Gestion de l’hôtel
1 août 2024 par Troy-GM, Gestion de l’hôtel
The magical bath salts -- are great! Hope you get to revisit soon
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Very nice place. Old but well kept. Interesting building. Staff were extremely friendly helpful and professional. The dinner we had was one of the top 5 meals I’ve ever eaten. Very warm friendly place to stay with lots of character
Commentaires de Gestion de l’hôtel
1 août 2024 par Troy-GM, Gestion de l’hôtel
Matthew,I saw the top 5 meal and that is great praise for our Restaurant 301 -- we are really excited that you had a great time
