Ratings based on 484 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 21, 2024
It needed some up dates and a good cleaning. The hot water took forever. Home cooked breakfast was toaster waffles and bagels.
Comment from Hotel Management
Oct. 22, 2024 by Author, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused during your stay. Your comments regarding the updates, cleanliness, and hot water have been duly noted, and we assure you that our team is working on addressing these concerns promptly. As for the breakfast options, we appreciate your input, and we will certainly take it into consideration for future improvements.
If there is anything else we can assist you with, please feel free to contact us at guestsupport.na@oyorooms.com. We hope to have the opportunity to host you again and provide you with a better experience.
Warm regards,
Team OYO
by A traveller
Posted Aug. 14, 2024 on Hotels
Comment from Hotel Management
Sep. 13, 2024 by Barbara, Hotel Management
Hello! We are sorry for the trouble caused. Your feedback has been duly noted, and we will continue to make every effort to ensure more enhanced service. Regards, Barbara
by A traveller
Posted Aug. 11, 2024 on Expedia
Very convenient. Sink drain was very slow to drain and light in shower area was very dim .
Comment from Hotel Management
Aug. 17, 2024 by Dewi, Hotel Management
Hi, Barbara! We regret the unpleasant experience you had with us. We are continuously working for improvements. Looking forward to serving you better. Regards, Dewi
by A traveller
Posted Aug. 10, 2024 on Expedia
Perfect place to stay for a one or two night stat in Eureka. Our go to place to stay in town!
Comment from Hotel Management
Aug. 17, 2024 by Tim, Hotel Management
Thanks for your kind and lovely words, Dylan! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Tim
by A traveller
Run away
Posted Aug. 8, 2024 on HotelsWe had booked the honeymoon suite and it was horrible. The toliet seat was broken and when we adjusted a lamp roaches ran in every direction. At night when i used the bathroom a bug crawled over my foot and when i turned on the light the floor had bugs crawling. I tried to put some items in a drawer and surprise bugs crawled around. We were supposed to stay 2 nights but left after one. Also breakfast is only on Saturday and Sunday. Would not send my worst enemy there. Run run
Comment from Hotel Management
Aug. 17, 2024 by Barbara, Hotel Management
Hi, Donna! We are sorry for the unpleasant experience. Cleanliness is something that we cannot compromise with and we never want our guests to experience such issues. Thanks for highlighting this issue, request you to be assured we will be taking this up and get it fixed with immediate effect. Have a great day ahead! Regards, Barbara
by A traveller
Posted Aug. 4, 2024 on Expedia
Very nice Great customer service
Comment from Hotel Management
Aug. 17, 2024 by Noah, Hotel Management
Thank you for rating us with such awesome words, Ryan! We will strive to keep up with your expectations always. Regards, Noah
by A traveller
2 night stay
Posted Aug. 3, 2024 on HotelsRoom was clean and smoke-free. Of course we did not know at the time it was bike week there. The room above us was very noisy. The whole area is older so I think this was a great deal. First night was great and the next had to much partying going on. overall we would go back again.
Comment from Hotel Management
Aug. 17, 2024 by Noah, Hotel Management
Loved to hear this, James! It will be great if you could spread the word amongst your circle. Have a pleasant day ahead. Regards, Noah
by A traveller
Posted Jul. 27, 2024 on Hotels
Needs new sheets and air fresheners
Comment from Hotel Management
Aug. 5, 2024 by Barbara, Hotel Management
Thanks for your kind and lovely words, Linda! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Barbara
by A traveller
Posted Jul. 25, 2024 on Expedia
IT WASN'T THE CLEANEST BUT NOT HORRIBLE. NO WATER PRESSURE.
Comment from Hotel Management
Aug. 5, 2024 by Dewi, Hotel Management
Thank-you Mr. Robin! for your review that that made our day. This feedback as yours are what keeps us going the extra mile in the future to do better. Regards, Dewi
by A traveller
Posted Jul. 24, 2024 on Expedia
Comment from Hotel Management
Aug. 5, 2024 by Barbara, Hotel Management
Hello, Karyssa! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara
