Note fondée sur 517 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 oct. 2024
It needed some up dates and a good cleaning. The hot water took forever. Home cooked breakfast was toaster waffles and bagels.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused during your stay. Your comments regarding the updates, cleanliness, and hot water have been duly noted, and we assure you that our team is working on addressing these concerns promptly. As for the breakfast options, we appreciate your input, and we will certainly take it into consideration for future improvements.
If there is anything else we can assist you with, please feel free to contact us at guestsupport.na@oyorooms.com. We hope to have the opportunity to host you again and provide you with a better experience.
Warm regards,
Team OYO
par un voyageur
Great place to stay
Publié le 11 oct. 2024 sur HotelsHad a wonderful stay at this Hotel, beds were super comfy however we did have a one year old with us and there were no crib options for him so we had to sleep with him in our bed. The Jetted tub in our room was wonderful. The showerhead on the other hand needed to be cleaned since we had no water pressure and it was basically a dribble. Other than that I would love to stay there again
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your feedback with us. We're glad to hear that you had a great stay at our hotel and found the beds super comfy. We apologize for the inconvenience caused regarding the lack of crib options for your one-year-old. We appreciate your suggestion regarding the cleanliness of the showerhead, and we will definitely address this issue to ensure a better experience for our guests.
We look forward to welcoming you again in the future. If you need any further assistance, please don't hesitate to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
par un voyageur
Publié le 7 oct. 2024 sur Expedia
We had bugs and one of the beds sheets were dirty and stained
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for bringing this to our attention. We apologize for the inconvenience caused during your stay. This is certainly not the experience we want for our guests.
Please be assured that we have taken note of your feedback and will work towards resolving the issues with cleanliness and bugs in the room. Our team will take immediate action to rectify the situation and ensure that it doesn't happen again in the future.
If you have any further concerns or require additional assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com. We are here to assist you.
We appreciate your understanding and look forward to making it up to you on your future visits.
Warm regards,
Team OYO
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Nice stay. The rooms a little outdated
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for choosing OYO Rooms for your stay. We appreciate your feedback and are glad to know that you had a nice stay with us. We have noted your comment about the rooms being a little outdated, and we apologize for any inconvenience caused. We will share your feedback with the concerned team for improvements.
If you need any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com. We are here to ensure a comfortable stay for you.
Warm regards,
Team OYO
par un voyageur
Publié le 6 oct. 2024 sur Hotels
There were stains on the pillow cases and on a couple of towels. The room had an odor to it. The bed wasn’t bad.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your feedback with us. We apologize for the inconvenience caused due to the stains on the pillow cases and towels, as well as the odor in your room. Our team will definitely look into this matter and take necessary actions to ensure such issues do not occur again in the future. However, we are glad to hear that the bed met your expectations. If there is anything else we can assist you with, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Really friendly staff.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for your kind words! Our team at OYO Rooms is dedicated to providing exceptional service and ensuring a friendly atmosphere for all our guests. We're glad to hear that our staff made a positive impression on you. If you need any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Great place to stay, everything I was need to visit is minutes driving from. Very good location!
Commentaires de Gestion de l’hôtel
7 nov. 2024 par Lisa, Gestion de l’hôtel
Hey, Zhanna! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Lisa
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Really liked having my own balcony. Was clean and quet.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for your kind review! We are thrilled to hear that you enjoyed having your own balcony and found our property clean and quiet. It's our aim to provide a comfortable and peaceful stay for all our guests.
If you need any further assistance or have any queries, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
par un voyageur
Publié le 30 sept. 2024 sur Expedia
It was quite and clean
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for choosing OYO Rooms and for leaving us a review. We are thrilled to hear that you found the property clean and quiet. Providing a comfortable and pleasant stay is our utmost priority.
If you need any further assistance or have any feedback to share, please feel free to reach out to our team at guestsupport.na@oyorooms.com. We are here to help!
Warm regards,
Team OYO
par un voyageur
Disappointed 😞
Publié le 29 sept. 2024 sur HotelsCommentaires de Gestion de l’hôtel
30 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
We're sorry to hear that you were disappointed with your experience. Our team would like to understand more about what went wrong so we can address it for you. Please reach out to us at guestsupport.na@oyorooms.com and we will do our best to assist you further.
Thank you for your feedback.
Team OYO
