Note fondée sur 209 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,3 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Batesville
Publié le 26 août 2024 sur Expedia
Super awesome front desk staff, and amazing staff working at the bar that night. They were busy with the crowd for the live band that was playing but were very quick and efficient and super nice and polite. Pool was unfortunately closed for renovations which kind of sucked but enjoyed the atmosphere of the whole place.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par The Roo Crew, Gestion de l’hôtel
Thank you so much for your awesome review! We're really happy to hear that our front desk team and the bar staff made your stay enjoyable, especially on such a busy night with the live band. We’re all about creating a fun atmosphere, so it’s great to know you felt that vibe! We’re sorry the pool was closed during your stay, but we promise it’ll be worth the wait next time. We can’t wait to welcome you back soon for another fun experience (with a fully renovated pool)!
par un voyageur de Ash Grove
Publié le 24 août 2024 sur Expedia
No parking, the pool was under construction
Commentaires de Gestion de l’hôtel
13 sept. 2024 par The Roo Crew, Gestion de l’hôtel
Thanks so much for your feedback! We’re really sorry about the parking and the pool being under construction during your stay. We totally get how that could be disappointing. The good news is we’re working on making everything better for our guests, and we’d love to have you back once the renovations are finished! We appreciate you staying with us and hope to see you again soon.
par un voyageur
Publié le 5 août 2024 sur Expedia
Everyone was so nice! The chicken wonton pizza is the best thing i’ve ever eaten
Commentaires de Gestion de l’hôtel
7 août 2024 par The Roo Crew, Gestion de l’hôtel
Thank you so much for your fantastic review! We’re thrilled to hear you had such a great experience with us and that you enjoyed our chicken wonton pizza—it’s one of our favorites too!We’re also really glad to hear that you found everyone to be so nice. Your kind words mean a lot to our team and truly motivate us to keep delivering the best possible service.
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par The Roo Crew, Gestion de l’hôtel
We really appreciate you taking the time to let us know how we did!We’re sorry to hear that your experience wasn’t quite what you expected. We always aim to do our best, so it’s super helpful to know where we might have missed the mark. If you could share a bit more about what didn’t go so well—whether it’s about the product, service, or anything else—we’d love to hear it. Your feedback is how we get better!Our goal is to make every experience a great one, and we hope we get the chance to wow you next time.
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par The Roo Crew, Gestion de l’hôtel
Thank you so much for your review. We're really happy to hear you had a good time with us.Your feedback is super valuable to us. If there's anything specific we could do to make your next stay even better, we'd love to hear your thoughts.Looking forward to welcoming you back soon!
par un voyageur
Publié le 21 juill. 2024 sur Expedia
It was a very good time! Rooms are nice, clean,and simple. The bed was very comfortable! The food was superb. The pool was being replaced so no swimming BUT, weather couldnt have been better so bo big deal. Will absolutely stay again!
Commentaires de Gestion de l’hôtel
22 juill. 2024 par The Roo Crew, Gestion de l’hôtel
Thank you so much for your lovely review! We're thrilled to hear you had a great time with us. It's wonderful to know you enjoyed our clean and comfy rooms, and that the bed was just right for you. We're also glad you loved the food!Sorry about the pool being out of commission, but it's awesome that the great weather made up for it. We're looking forward to having you stay with us again soon!
par un voyageur
Publié le 22 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 juill. 2024 par The Roo Crew, Gestion de l’hôtel
Thank you so much for the fantastic 5-star review! We're thrilled to hear you had a great stay. Your kind words mean a lot to us, and we look forward to welcoming you back soon!
par un voyageur
Great time in Eureka Springs.
Publié le 20 juin 2024 sur HotelsThis is a great small motel. Historic and simple with basic room needs. The bar and restaurant are great (karaoke every night we were there). Front courtyard was nice with a firepit and chairs available. Rear deck looked out on a urban forest with a nice surprise. There was a white tail doe with 2 babies that hung out right off the deck! We will definitely stay here on our
next visit to Eureka Springs.
Commentaires de Gestion de l’hôtel
22 juin 2024 par The Roo Crew, Gestion de l’hôtel
Thank you David, you obviously had a wonderful time. Thank you so much for the amazing review. Please come up to the desk next time and let us know it was you who gave this review. We really appreciate it. I personally love to see the deer roam on the back side of the hotel. They come back often. Travel Safely!
par un voyageur
Publié le 17 juin 2024 sur Hotels
Only complaints the pool was not working
Commentaires de Gestion de l’hôtel
18 juin 2024 par The Roo Crew, Gestion de l’hôtel
We are sorry the pool isn't open, however the rooms are discounted to show how much we care. The pool company is scheduled to replace the pool. The rainy season has put us on a waiting list. Soon they will be here to get it done.
par un voyageur
Publié le 8 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juin 2024 par The Roo Crew, Gestion de l’hôtel
Wow, thank you for the amazing 10 out of 10 review! We're so glad you had a great time with us. Your feedback really made our day.
