Note fondée sur 269 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,7 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar un voyageur de lyon
Super hôtel près de la plage
Publié le 23 août 2016 sur ExpediaChambres spacieuses et tout équipées. Literie super confortable. Balcon pour le petit déjeuner. Parfait
Commentaires de Gestion de l’hôtel
24 août 2016 par GH, Gestion de l’hôtel
Dear Sylvie.
Always fantastic to see French visitors out and about discovering Fraser Island. Thank you for taking time out from your holiday to post and for your kind comments.
Sincerely, Greg Hilton, Resort GM.
par un voyageur
Publié le 20 sept. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Sian B - Reputation Manager, Gestion de l’hôtel
Dear Lionel, thank you kindly for your 5-star rating on K'gari Beach Resort following your stay with us. We are so pleased to hear that you enjoyed your experience. On behalf of all of the team, we hope to welcome you again soon.
par un voyageur
Publié le 9 sept. 2024 sur Wotif
Staff were exceptional.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Sian B - Reputation Manager, Gestion de l’hôtel
Dear Bernadette, thank you so much for taking the time to post a 5-star review. Our team are committed to delivering brilliant service and will be delighted to receive your feedback. On behalf of all of us, thank you for choosing K'gari Beach Resort and we hope to welcome you again soon.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Just loved Kgari Beach Resort. The staff were fabulous. The food was awesome. And it had a really relaxing and friendly vibe about it!!
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Sian B - Reputation Manager, Gestion de l’hôtel
Dear Laurel, thank you for your wonderful review and 5-star rating. We are delighted to hear that you loved your recent experience with us and enjoyed our relaxed, friendly atmosphere. On behalf of all of us, thank you for choosing K'gari Beach Resort and we hope to welcome you again very soon.
par un voyageur
Publié le 15 août 2024 sur Expedia
Everything was too expensive. The buffet food was really bad, but the other restaurant food was great. The rooms were really nice with very comfortable beds and furniture. Reception is very bad, and youtube, Netflix etc would cut out on the TV a lot. Normal TV reception kept cutting out too.
Commentaires de Gestion de l’hôtel
19 août 2024 par Reputation Manager, Gestion de l’hôtel
Dear Belinda, thank you for taking the time to post a review. We apologise for failing to meet your expectations on this occasion. We are pleased to note that you did however enjoy the a la carte meals and your room. We understand that the weather during your stay cause disruptions to reception during your stay. On behalf of all of us, we hope to welcome you again and have the chance to improve this experience.
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Kirstey Reakes, Resort Reputation Manager., Gestion de l’hôtel
Hi Michel, thank you for staying with us! We hope to welcome you again soon. Regards, Kirstey Reakes, Resort Reputation Manager.
par un voyageur
Publié le 11 juill. 2024 sur Lastminute
Staff were very friendly, professional and helpful. Facilities & rooms very clean & have been modernised.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Kirstey Reakes, Gestion de l’hôtel
Dear Steve, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Kind Regards, Kirstey Reakes, Resort Reputation Manager
par un voyageur
Publié le 28 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Kirstey Reakes, Gestion de l’hôtel
Dear Jana, thank you for taking the time to post a review. On behalf of all of us, thank you for choosing to stay with us and we hope to welcome you again soon. Kind Regards, Kirstey Reakes, Resort Reputation Manager
par un voyageur
Publié le 6 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 mai 2024 par Kane Bassett, Gestion de l’hôtel
Thank you for taking the time to post a review. On behalf of all of us, thank you for choosing to stay with us and we hope to welcome you again soon. Kind regards, Kane Bassett, Resort General Manager.
par un voyageur
Publié le 27 janv. 2024 sur Wotif
There is no conditioning in the rooms or the restaurant. The fan they did have barely blew wind so for over $300 a night it was an extremely uncomfortable nights sleep. The food was ok. The staff were lovely.
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Conor Ross, Gestion de l’hôtel
Dear Aben, Thank you for sharing your feedback with us. We appreciate your understanding of our accommodation options, which include both air-conditioned and non-air-conditioned rooms at our resort. Due to our current electricity capacity, we regret that we cannot provide air conditioning in every room at this time. It seems that your recent stay was in a non-air-conditioned room, and we apologize for any inconvenience this may have caused. We strive to communicate the distinctions between room types during the booking process and in confirmation notices. Additionally, we offer upgrades to air-conditioned rooms based on availability. Your input is valuable to us, and we will use your feedback to improve our communication processes and enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future, providing you with a more enjoyable and comfortable stay. Kind regards, Conor Ross, Resort General Manager.
