Note fondée sur 257 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Location sucks, no food around for miles, really dirty, you feel like you’re in the middle of nowhere with strangers
It’s scary
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Nick Patel (GM), Gestion de l’hôtel
We're sorry to hear that your stay with us wasn't a positive experience. We appreciate your feedback and will take it into consideration as we strive to improve our accommodations.Regarding your concerns about the location, we understand that it may not have been ideal for everyone. We've noted your feedback and will explore ways to provide more information about the local area and amenities in our future listings.We also apologize for any cleanliness issues you encountered. We take great pride in maintaining a clean and comfortable environment for our guests. We'll investigate this matter further to ensure that it doesn't happen again.Thank you for your review. We hope you'll consider giving us another chance in the future.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Nice staff and worth the price
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Nick Patel (GM), Gestion de l’hôtel
"Thank you for your kind words! We're delighted to hear that you enjoyed your stay and found our staff helpful. We strive to provide excellent value and service to all of our guests. We hope to see you again soon!"
par un voyageur
Nice Place off of I20
Publié le 29 sept. 2024 sur HotelsGreat little place right off the interstate. Easy check in/out and very clean! No bugs. Rooms look like they have been remodeled recently. Will stay there again
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Nick Patel (GM), Gestion de l’hôtel
Thank you for your wonderful review! We're so glad to hear that you had a great stay with us. Our team works hard to ensure that our guests have a comfortable and enjoyable experience. We look forward to welcoming you back in the future!
par un voyageur
Publié le 21 sept. 2024 sur Hotels
I travel by motorcycle, and stay at a lot of places along the path. This is a typical motorcycle Hotel. The inside room was clean although the outside looked a little bit run down. But that is the way it goes when you're taking motorcycle trips off the beaten path. There are two gas stations adjacent and that is really the only place to eat. At least it was a good shower a good bed and Air conditioning.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Nick Patel (GM), Gestion de l’hôtel
Thank you for your review! We're glad to hear that you enjoyed your stay and found the room to be clean and comfortable. We understand that the exterior may not be as pristine as some hotels, but we appreciate you recognizing the unique nature of motorcycle touring and the challenges of maintaining a property in a remote location.We'll be sure to pass along your feedback to our maintenance team to ensure that they continue to provide a comfortable and enjoyable experience for all our guests.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Nick Patel (GM), Gestion de l’hôtel
Thank you for the feedback
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Nick Patel (GM), Gestion de l’hôtel
Thank you.
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Nick Patel (GM), Gestion de l’hôtel
Thank you.
par un voyageur
Publié le 1 sept. 2024 sur Hotels
My stay was good i have a 3 star only because there was a used bar of soap left in the shower and the complementary breakfast wasn't good at all other than that the rooms are very nice service was good will stay there again
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Nick Patel (GM), Gestion de l’hôtel
"Thank you for your feedback. We're glad to hear that you enjoyed your stay and found our rooms and service to be satisfactory.We apologize for the oversight regarding the used bar of soap. We'll be sure to reinforce our cleaning procedures to prevent this from happening again. We also appreciate your comments about the complimentary breakfast. We'll take your feedback into consideration and explore ways to improve our breakfast offerings.We hope to have the opportunity to welcome you back in the future."
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Nick Patel (GM), Gestion de l’hôtel
"Thank you so much for your kind words! We're thrilled to hear that you had a wonderful stay at Travel Inn. Your positive feedback means a lot to our team. We look forward to welcoming you back in the future!"
par un voyageur
Decent place, terrible service.
Publié le 17 août 2024 sur HotelsWas an affordable option for a night’s sleep. We stopped and the room was clean but definitely not updated. Our non smoking room had a burn hole in a comforter and there were lots of weird noises coming through the walls and from the a/c unit. Overall we aren’t upset at the price for the quality of room. After we left we received a phone call accusing us of stealing towels when there was only one towel in the room when we got there. The man on the phone repeated the accusation twice before hanging up on me. I wouldn’t stay again due to the poor customer service.
Commentaires de Gestion de l’hôtel
18 août 2024 par Nick Patel (GM), Gestion de l’hôtel
*Dear Allen,Thank you for taking the time to share your experience at our hotel. We appreciate your honest feedback, as it helps us identify areas where we can improve.We apologize for the condition of the room not meeting your expectations. We understand that the noise disturbances is unacceptable. We are taking steps to address these issues, including more frequent room inspections and improvements to soundproofing.Regarding the towel accusation, we sincerely apologize for the inconvenience and misunderstanding caused by the phone call. This is not reflective of our usual customer service standards. We will investigate this matter internally to prevent similar occurrences in the future.We value your business and hope you will give us another opportunity to provide you with a better experience.
