6/10 Okay
Robert G
8 Jan 2025
Liked: Cleanliness, property conditions & facilities
Visited property two days following a snow & ice storm. Parking lot still slippery and dangerous. Two stars, and that’s being generous.
Check-in: meh! Got the job done, but not impressed. Process slow. Clerk unpersonable. Did NOT like the unexpected $50 hold on my credit card for "possible incidentals." Don't experience that at other hotels. Three stars.
Almost no electric outlets near the bed. Saw none near the desk or near the TV. In today's gadget world, multiple outlets or charging ports near the bed are a must. The only two available were in the clock, and not immediately apparent. A definite two-star situation.
On the positive side, it is a fairy new facility and has a nice initial appearance. Clean outside (with exception of snow & ice in the parking lot). Reception lounge area small, stark, sparsely furnished, but clean. Elevator, halls, and room clean. Four stars.
Good access to I-69, across the street from a convenience store well stocked with coffee and snacks, sits across the street from two restaurants, and walking distance to Lowes. Many other dining and shopping options only a short drive away. Five stars for location and short driving distance to available outside dining and shopping amenities.
If the facility offered breakfast, I didn't stay for that so can't comment on it.
Overall three stars. Nothing was BAD. Overall experience was "okay," not great. Not overly disappointed; just not impressed. Was expecting more from a newish facility.
Robert G
Stayed 1 night in Jan 2025