Note fondée sur 383 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Lee, TFGM, Gestion de l’hôtel
Hi Patricia,Thank you for your rating of our hotel.
par un voyageur
Publié le 2 oct. 2024 sur Hotels
***DO NOT STAY HERE!!***
Pictures posted are VERY OLD and need updated to show the TRUE STATE of this place. The hot tub was drained and had a plastic net around it, the pool was closed Friday night, the hallway/entrance closest to our room REAKED OF POT our whole stay.
If I could rate this hotel, I would rate -5/10!!
It was definitely NOT worth the money that I paid for the room to celebrate my husband's birthday and our anniversary!
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Lee, TFGM, Gestion de l’hôtel
Hi Amy,Thank you for your feedback during your stay with us. I am sorry to see that you didn't enjoy your stay. Did you reach out to a manager?
par un voyageur
Publié le 22 sept. 2024 sur Expedia
This property was far better than i expected. Beatiful suite with all the amenities.
par un voyageur de Martinsburg
Publié le 19 sept. 2024 sur Expedia
par un voyageur
Publié le 9 sept. 2024 sur Hotels
The trash was over flowing at the entrance, smokers were smoking right in front of the building. The room smelled of smoke, and the linen was dingy.
The deadbolt was in need of repair, and did not make me feel secure knowing that I had to adjust the door to get it to lock properly. Shower shelving was hanging loosely on the wall and the bathtub was not properly cleaned.
Very disappointed in this property and would not stay again.
par un voyageur
Publié le 27 août 2024 sur Hotels
Very nice, water across the street added peacefulness to area
Commentaires de Gestion de l’hôtel
28 août 2024 par Tessa Robbins (Front Office Supervisor), Gestion de l’hôtel
Victoria, Thank you for taking time out of your day to leave us such a lovely review! We are so pleased that you enjoyed your stay with us and hope to welcome you again soon!Again, thank you :)
par un voyageur de Science Hill
Publié le 26 août 2024 sur Expedia
We found this hotel to be a fine option for our stay during the car show in town. They set out cleaning station for us, and bent over backwards to take care of our needs. Did not have anything negative to say about our stay and will plan to stay again when in Evansville.
Commentaires de Gestion de l’hôtel
26 août 2024 par Tessa Robbins (FOS), Gestion de l’hôtel
Michael, Thank you for your wonderful review!! We were thrilled to host you while you were in town and look forward to welcoming you again next year!Again, thank you for your kind words! Have a wonderful day!
par un voyageur
Publié le 25 août 2024 sur Expedia
The hot tub was drained and for some reason guests weren’t using the pool.
Also the ice machine was not working off and on. But other then that.. great please.
Commentaires de Gestion de l’hôtel
26 août 2024 par Tessa Robbins (FOS), Gestion de l’hôtel
Bryan, Thank you for your review and for choosing to stay with us at our Residence Inn! Unfortunately, our hot tub is permanently closed. All of your other feedback has been passed on to our maintenance team! Thank you for bringing these issues to our attention :) We are glad that you enjoyed your stay and hope to welcome you again soon!
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Tessa, Gestion de l’hôtel
Katie, Thank you so much for taking time out of your day to leave us a review! We greatly appreciate you and hope to welcome you again soon!Have a great day!
par un voyageur
Publié le 10 août 2024 sur Expedia
I was very impressed with the room. Very spacious and everything I could have wanted. Next to a beautiful lake!!
BUT, my room reeked of cigarette smoke. I wanted to go demand another room but it was super late and my daughter was embarrassed. We roughed it out and fell asleep.
I didn’t take toiletries…and their provided bottles were empty.
Commentaires de Gestion de l’hôtel
11 août 2024 par Tessa, Gestion de l’hôtel
Good Evening Tori, We sincerely apologize that your experience with us was less than satisfactory. We strive to uphold the highest standard of hospitality and we let you down. I have passed your feedback on to our Executive Housekeeper, who will take measures to ensure this does not happen in the future. If you would, please reach out to me directly at tessarobbins@remingtonhotels.com, so that we may determine how best to rectify your experience. Again, we are truly sorry and hope you choose to stay with us in the future.
