Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Tyler, Tx
Has potential…
Publié le 24 avr. 2023 sur HomeAwayWell, hmmm, the concept was great but the attention to detail was extremely lacking….it certainly would be a tight sleeping arrangement/ squeeze for 4 adults, there were 3 of us. And for starters: Couch was filthy, ladder to the loft …we are in our 60s and was sketchy for our age group AND, Im a pretty adventurous soul and grandma, would NoT want my Grands attempting that ladder to the loft…shower curtain mildewed, coffee pot wasn't working properly… rain came thru the bottom of the door. Granted it was a ‘gully-washer’ of a rain. Like I said, concept is great, just no attention to detail. Still enjoyed the company of friends and now have a story to tell.
Commentaires de Gestion de l’hôtel
25 avr. 2023 par VrboOwner, Gestion de l’hôtel
Jonni, I hate that you feel our property was lacking. We take great pride in making sure our guest enjoy themselves. I will have our House Keeping look into the sofa and shower curtain. I will replace the coffee pot. We hadn't had any complaints so I was unaware that it was not working properly.
We did have a "gully washer" that night with high gusty winds. I will have maintenance look in to that problem as well. Thank you for pointing these out.
As far as the loft and the latter all the pictures of our cabins clearly show that there is 1 bedroom downstairs and the other beds are upstairs with a latter entrance. Although I am interested in how you were able to take both mattress from the loft and throw them in the Livingroom floor. You also chose to leave them there instead of putting them back where they belonged. We also noticed that the smoke detector had been pulled out of the wall with wire damage. We were unable to locate the smoke detector until my housekeeper and office relief personal found it under the bed while they were reassembling the frame to the queen bed. The frame had been completely unassembled with the mattress laying partially on the floor. None of this was mentioned prior or at check out. With all this said. I hope you ladies enjoyed yourself at the Winery Saturday at the Annual Crawfish Boil.
P-Cay Burkhalter
Buena Vista Wildlife Safari Office Manager
par un voyageur
Wonderful Little Cabin
Publié le 26 oct. 2022 sur HomeAwayThe little cabin was a perfect place for my family to stay. I wish we could have stayed longer, but our plans only allowed for one night. It had a beautiful view and going through the safari drive thru was amazing! I can’t wait to schedule another stay for a longer period.